Outlook 2007 displaying all received html messages in plain text

[Eliseo Negrin]

Hello,

I need help on this subject.

Outlook 2007 is displaying all received html messages in plain text. I went
to TOOLS->TRUST CENTER ->EMAIL SECURITY and made sure the the option to read
all mails in plain text is not checked.

What can I do to make outlook display received html messages in html format
and not in plain text?

Thanks
Eliseo negrin

 

[Diane Poremsky [MVP]]

Which folder are you looking in? Junk mail folder will always be plain text.

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/



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[Eliseo Negrin]

Daine,

The problem is in the INBOX folder. All new messages are displayed as plain
text even they were sent as HTML format.

Which folder are you looking in? Junk mail folder will always be plain text.

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/



EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)




You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.

Hello,

I need help on this subject.

Outlook 2007 is displaying all received html messages in plain text. I
went
to TOOLS->TRUST CENTER ->EMAIL SECURITY and made sure the the option to
read
all mails in plain text is not checked.

What can I do to make outlook display received html messages in html
format
and not in plain text?

Thanks
Eliseo negrin

 

[Ben M. Schorr - MVP (OneNote)]

Has it always done this? Did you try running Office Diagnostics (Help
menu) It's possible your mail is being forced to plain text at the
server.

--
-Ben-
Ben M. Schorr, MVP
Roland Schorr & Tower
http://www.rolandschorr.com
http://www.officeforlawyers.com
Author - The Lawyer's Guide to Microsoft Outlook 2007:
http://tinyurl.com/5m3f5q

Daine,

The problem is in the INBOX folder. All new messages are displayed as plain
text even they were sent as HTML format.


:

Which folder are you looking in? Junk mail folder will always be plain text.

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/



EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)




You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.

Hello,

I need help on this subject.

Outlook 2007 is displaying all received html messages in plain text. I
went
to TOOLS->TRUST CENTER ->EMAIL SECURITY and made sure the the option to
read
all mails in plain text is not checked.

What can I do to make outlook display received html messages in html
format
and not in plain text?

Thanks
Eliseo negrin

 

[Brian Tillman]

Outlook 2007 is displaying all received html messages in plain text.
I went to TOOLS->TRUST CENTER ->EMAIL SECURITY and made sure the the
option to read all mails in plain text is not checked.

In addition to the other comments, make sure you are NOT scanning messages
with antivirus or
-spam applications. Does the same problem happen if you start Outlook with
/safe?

 

[Eliseo Negrin]

I changed the font to the defaults value and everything is fine now.
To change the font go to Tools->Options->Mail Format->Stationery and fonts

 

[Brian Tillman]

I changed the font to the defaults value and everything is fine now.
To change the font go to Tools->Options->Mail Format->Stationery and
fonts

Very odd. I wouldn't think the choice of fonts would matter.