Outlook 2007 crashes when I open a contact.

J

Joan Mary

If I open an existing Contact in order to change some data, Outlook crashes.
It has happened so many times a Diagnostic Test was run but nothing was
found.
Can someone please help?
 
R

Russ Valentine [MVP-Outlook]

Not without any information. There are too many possibilities. The minimum
information would include:
1. Whether Outlook ever worked and if it did, the steps that lead up to this
problem.
2. Error messages
3. Event viewer information
4. Configuration changes you made to your profile and what mail account type
you are using.
5. What "Outlook crashes" means.
 

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