Outlook 2007 crash when shutdown

C

Carlos Filipe

windows vista enterprise sp1
office 2007 sp1
accont POP3
When i shutdown outlook 2002 appears "microsoft outlook stop workink"
Problem signature
Problem Event Name: APPCRASH
Application Name: OUTLOOK.EXE
Application Version: 12.0.6316.5000
Application Timestamp: 4833a470
Fault Module Name: unknown
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Code: c0000005
Exception Offset: cbb82fea
OS Version: 6.0.6001.2.1.0.256.4
Locale ID: 2070

Extra information about the problem
LCID: 2070
Brand: Office12Crash
skulcid: 2070
Bucket ID: 842786722
this the Microsoft report
any one have one anwser?
Thanks
Carlos
 
G

Gordon

Carlos Filipe said:
windows vista enterprise sp1
office 2007 sp1
accont POP3
When i shutdown outlook 2002
Click to expand...

Is that a typo, or do you have Home and Student 2007, with Outlook 2002?
 
C

Carlos Filipe

"Diane Poremsky {MVP}" escreveu:
Did you install Outlook 2002 or 2007?
When i shutdown outlook 2002 appears "microsoft outlook stop workink"
Click to expand...


--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/



Exchange Messaging Outlook newsletter:
(e-mail address removed)




** Please include your Outlook version, Account type, and Windows Version
when requesting assistance **


Carlos Filipe said:
windows vista enterprise sp1
office 2007 sp1
accont POP3
When i shutdown outlook 2002 appears "microsoft outlook stop workink"
Problem signature
Problem Event Name: APPCRASH
Application Name: OUTLOOK.EXE
Application Version: 12.0.6316.5000
Application Timestamp: 4833a470
Fault Module Name: unknown
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Code: c0000005
Exception Offset: cbb82fea
OS Version: 6.0.6001.2.1.0.256.4
Locale ID: 2070

Extra information about the problem
LCID: 2070
Brand: Office12Crash
skulcid: 2070
Bucket ID: 842786722
this the Microsoft report
any one have one anwser?
Thanks
Carlos
Click to expand...
i have microsoft outlook 2007 SP1
Click to expand...
windows vista enterprise SP1
and account POP3
 
D

Diane Poremsky {MVP}

since it happens when you shutdown, do you have anything else accessing
outlook data, like a pda or a gadget in the sidebar?

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/



Exchange Messaging Outlook newsletter:
(e-mail address removed)




** Please include your Outlook version, Account type, and Windows Version
when requesting assistance **


Carlos Filipe said:
"Diane Poremsky {MVP}" escreveu:
Did you install Outlook 2002 or 2007?
When i shutdown outlook 2002 appears "microsoft outlook stop workink"
Click to expand...


--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/



Exchange Messaging Outlook newsletter:
(e-mail address removed)




** Please include your Outlook version, Account type, and Windows Version
when requesting assistance **


Carlos Filipe said:
windows vista enterprise sp1
office 2007 sp1
accont POP3
When i shutdown outlook 2002 appears "microsoft outlook stop workink"
Problem signature
Problem Event Name: APPCRASH
Application Name: OUTLOOK.EXE
Application Version: 12.0.6316.5000
Application Timestamp: 4833a470
Fault Module Name: unknown
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Code: c0000005
Exception Offset: cbb82fea
OS Version: 6.0.6001.2.1.0.256.4
Locale ID: 2070

Extra information about the problem
LCID: 2070
Brand: Office12Crash
skulcid: 2070
Bucket ID: 842786722
this the Microsoft report
any one have one anwser?
Thanks
Carlos
Click to expand...
i have microsoft outlook 2007 SP1
Click to expand...
windows vista enterprise SP1
and account POP3
Click to expand...
 
C

Carlos Filipe

No, i do not have nothing to access to outlook data Diane. I have one more
Microsoft report Diane:
Problem signature
Problem Event Name: APPCRASH
Application Name: OUTLOOK.EXE
Application Version: 12.0.6316.5000
Application Timestamp: 4833a470
Fault Module Name: unknown
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Code: c0000005
Exception Offset: 03c47b6a
OS Version: 6.0.6001.2.1.0.256.4
Locale ID: 2070

Files that help describe the problem (some files may no longer be available)
10087757.od
Version.txt
AppCompat.txt
minidump.mdmp

View a temporary copy of these files
Warning: If a virus or other security threat caused the problem, opening a
copy of the files could harm your computer.

Extra information about the problem
LCID: 2070
Brand: Office12Crash
skulcid: 2070
Bucket ID: 843281219

it have one way to send you the files? this is the file AppCompat
<?xml version="1.0" encoding="UTF-16"?>
<DATABASE>
<EXE NAME="OUTLOOK.EXE" FILTER="GRABMI_FILTER_PRIVACY">
<MATCHING_FILE NAME="ACCDDS.DLL" SIZE="953192" CHECKSUM="0xF27CFD02"
BIN_FILE_VERSION="12.0.4518.1014" BIN_PRODUCT_VERSION="12.0.4518.0"
PRODUCT_VERSION="12.0.4518.1014" FILE_DESCRIPTION="Microsoft Access Visual
Database Tools Diagram Surface" COMPANY_NAME="Microsoft Corporation"
PRODUCT_NAME="2007 Microsoft Office system" FILE_VERSION="12.0.4518.1014"
ORIGINAL_FILENAME="ACCDDS.DLL" INTERNAL_NAME="ACCDDS" LEGAL_COPYRIGHT="© 2006
Microsoft Corporation. All rights reserved." VERDATEHI="0x0" VERDATELO="0x0"
VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32"
PE_CHECKSUM="0xEA13E" LINKER_VERSION="0x0"
UPTO_BIN_FILE_VERSION="12.0.4518.1014" UPTO_BIN_PRODUCT_VERSION="12.0.4518.0"
LINK_DATE="10/27/2006 04:17:10" UPTO_LINK_DATE="10/27/2006 04:17:10"
EXPORT_NAME="ACCDDS.DLL" VER_LANGUAGE="Language Neutral [0x0]" />
<MATCHING_FILE NAME="ACCDDSF.DLL" SIZE="404320" CHECKSUM="0x5C82F1B2"
BIN_FILE_VERSION="12.0.4518.1014" BIN_PRODUCT_VERSION="12.0.4518.0"
PRODUCT_VERSION="12.0.4518.1014" FILE_DESCRIPTION="Microsoft Access Visual
Database Tools DDS Forms" COMPANY_NAME="Microsoft Corporation"
PRODUCT_NAME="2007 Microsoft Office system" FILE_VERSION="12.0.4518.1014"
ORIGINAL_FILENAME="ACCDDSF.DLL" INTERNAL_NAME="ACCDDSF" LEGAL_COPYRIGHT="©
2006 Microsoft Corporation. All rights reserved." VERDATEHI="0x0"
VERDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32"
PE_CHECKSUM="0x68F3B" LINKER_VERSION="0x0"
UPTO_BIN_FILE_VERSION="12.0.4518.1014" UPTO_BIN_PRODUCT_VERSION="12.0.4518.0"
LINK_DATE="10/27/2006 04:17:21" UPTO_LINK_DATE="10/27/2006 04:17:21"
EXPORT_NAME="fm30.dll" VER_LANGUAGE="Language Neutral [0x0]" />
<MATCHING_FILE NAME="ACCDDSLM.DLL" SIZE="384872" CHECKSUM="0x3469CF4B"
BIN_FILE_VERSION="12.0.4518.1014" BIN_PRODUCT_VERSION="12.0.4518.0"
PRODUCT_VERSION="12.0.4518.1014" FILE_DESCRIPTION="Microsoft Access Visual
Database Tools Layout Manager" COMPANY_NAME="Microsoft Corporation"
PRODUCT_NAME="2007 Microsoft Office system" FILE_VERSION="12.0.4518.1014"
ORIGINAL_FILENAME="ACCDDSLM.DLL" INTERNAL_NAME="ACCDDSLM" LEGAL_COPYRIGHT="©
2006 Microsoft Corporation. All rights reserved." VERDATEHI="0x0"
VERDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32"
PE_CHECKSUM="0x6D64C" LINKER_VERSION="0x0"
UPTO_BIN_FILE_VERSION="12.0.4518.1014" UPTO_BIN_PRODUCT_VERSION="12.0.4518.0"
LINK_DATE="10/27/2006 04:17:29" UPTO_LINK_DATE="10/27/2006 04:17:29"
EXPORT_NAME="ACCDDSLM.DLL" VER_LANGUAGE="Language Neutral [0x0]" />
<MATCHING_FILE NAME="ACCICONS.EXE" SIZE="1165584" CHECKSUM="0xB422EB4A"
BIN_FILE_VERSION="12.0.4518.1014" BIN_PRODUCT_VERSION="12.0.4518.0"
PRODUCT_VERSION="12.0.4518.1014" FILE_DESCRIPTION="2007 Microsoft Office
component" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="2007 Microsoft
Office system" FILE_VERSION="12.0.4518.1014" ORIGINAL_FILENAME="icons.exe"
INTERNAL_NAME="icons.exe" LEGAL_COPYRIGHT="© 2006 Microsoft Corporation. All
rights reserved." VERDATEHI="0x0" VERDATELO="0x0" VERFILEOS="0x40004"
VERFILETYPE="0x0" MODULE_TYPE="WIN32" PE_CHECKSUM="0x126089"
LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="12.0.4518.1014"
UPTO_BIN_PRODUCT_VERSION="12.0.4518.0" LINK_DATE="10/26/2006 21:00:21"
UPTO_LINK_DATE="10/26/2006 21:00:21" VER_LANGUAGE="Language Neutral [0x0]" />

best regards, and help me.....
Carlos

"Diane Poremsky {MVP}" escreveu:
since it happens when you shutdown, do you have anything else accessing
outlook data, like a pda or a gadget in the sidebar?

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/



Exchange Messaging Outlook newsletter:
(e-mail address removed)




** Please include your Outlook version, Account type, and Windows Version
when requesting assistance **


Carlos Filipe said:
"Diane Poremsky {MVP}" escreveu:
Did you install Outlook 2002 or 2007?

When i shutdown outlook 2002 appears "microsoft outlook stop workink"


--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/



Exchange Messaging Outlook newsletter:
(e-mail address removed)




** Please include your Outlook version, Account type, and Windows Version
when requesting assistance **


windows vista enterprise sp1
office 2007 sp1
accont POP3
When i shutdown outlook 2002 appears "microsoft outlook stop workink"
Problem signature
Problem Event Name: APPCRASH
Application Name: OUTLOOK.EXE
Application Version: 12.0.6316.5000
Application Timestamp: 4833a470
Fault Module Name: unknown
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Code: c0000005
Exception Offset: cbb82fea
OS Version: 6.0.6001.2.1.0.256.4
Locale ID: 2070

Extra information about the problem
LCID: 2070
Brand: Office12Crash
skulcid: 2070
Bucket ID: 842786722
this the Microsoft report
any one have one anwser?
Thanks
Carlos
i have microsoft outlook 2007 SP1
Click to expand...
windows vista enterprise SP1
and account POP3
Click to expand...
Click to expand...
 
D

Diane Poremsky {MVP}

have you tried Help, Office diagnostics yet?

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/



Exchange Messaging Outlook newsletter:
(e-mail address removed)




** Please include your Outlook version, Account type, and Windows Version
when requesting assistance **


Carlos Filipe said:
No, i do not have nothing to access to outlook data Diane. I have one more
Microsoft report Diane:
Problem signature
Problem Event Name: APPCRASH
Application Name: OUTLOOK.EXE
Application Version: 12.0.6316.5000
Application Timestamp: 4833a470
Fault Module Name: unknown
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Code: c0000005
Exception Offset: 03c47b6a
OS Version: 6.0.6001.2.1.0.256.4
Locale ID: 2070

Files that help describe the problem (some files may no longer be
available)
10087757.od
Version.txt
AppCompat.txt
minidump.mdmp

View a temporary copy of these files
Warning: If a virus or other security threat caused the problem, opening a
copy of the files could harm your computer.

Extra information about the problem
LCID: 2070
Brand: Office12Crash
skulcid: 2070
Bucket ID: 843281219

it have one way to send you the files? this is the file AppCompat
<?xml version="1.0" encoding="UTF-16"?>
<DATABASE>
<EXE NAME="OUTLOOK.EXE" FILTER="GRABMI_FILTER_PRIVACY">
<MATCHING_FILE NAME="ACCDDS.DLL" SIZE="953192" CHECKSUM="0xF27CFD02"
BIN_FILE_VERSION="12.0.4518.1014" BIN_PRODUCT_VERSION="12.0.4518.0"
PRODUCT_VERSION="12.0.4518.1014" FILE_DESCRIPTION="Microsoft Access Visual
Database Tools Diagram Surface" COMPANY_NAME="Microsoft Corporation"
PRODUCT_NAME="2007 Microsoft Office system" FILE_VERSION="12.0.4518.1014"
ORIGINAL_FILENAME="ACCDDS.DLL" INTERNAL_NAME="ACCDDS" LEGAL_COPYRIGHT="©
2006
Microsoft Corporation. All rights reserved." VERDATEHI="0x0"
VERDATELO="0x0"
VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32"
PE_CHECKSUM="0xEA13E" LINKER_VERSION="0x0"
UPTO_BIN_FILE_VERSION="12.0.4518.1014"
UPTO_BIN_PRODUCT_VERSION="12.0.4518.0"
LINK_DATE="10/27/2006 04:17:10" UPTO_LINK_DATE="10/27/2006 04:17:10"
EXPORT_NAME="ACCDDS.DLL" VER_LANGUAGE="Language Neutral [0x0]" />
<MATCHING_FILE NAME="ACCDDSF.DLL" SIZE="404320" CHECKSUM="0x5C82F1B2"
BIN_FILE_VERSION="12.0.4518.1014" BIN_PRODUCT_VERSION="12.0.4518.0"
PRODUCT_VERSION="12.0.4518.1014" FILE_DESCRIPTION="Microsoft Access Visual
Database Tools DDS Forms" COMPANY_NAME="Microsoft Corporation"
PRODUCT_NAME="2007 Microsoft Office system" FILE_VERSION="12.0.4518.1014"
ORIGINAL_FILENAME="ACCDDSF.DLL" INTERNAL_NAME="ACCDDSF" LEGAL_COPYRIGHT="©
2006 Microsoft Corporation. All rights reserved." VERDATEHI="0x0"
VERDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32"
PE_CHECKSUM="0x68F3B" LINKER_VERSION="0x0"
UPTO_BIN_FILE_VERSION="12.0.4518.1014"
UPTO_BIN_PRODUCT_VERSION="12.0.4518.0"
LINK_DATE="10/27/2006 04:17:21" UPTO_LINK_DATE="10/27/2006 04:17:21"
EXPORT_NAME="fm30.dll" VER_LANGUAGE="Language Neutral [0x0]" />
<MATCHING_FILE NAME="ACCDDSLM.DLL" SIZE="384872" CHECKSUM="0x3469CF4B"
BIN_FILE_VERSION="12.0.4518.1014" BIN_PRODUCT_VERSION="12.0.4518.0"
PRODUCT_VERSION="12.0.4518.1014" FILE_DESCRIPTION="Microsoft Access Visual
Database Tools Layout Manager" COMPANY_NAME="Microsoft Corporation"
PRODUCT_NAME="2007 Microsoft Office system" FILE_VERSION="12.0.4518.1014"
ORIGINAL_FILENAME="ACCDDSLM.DLL" INTERNAL_NAME="ACCDDSLM"
LEGAL_COPYRIGHT="©
2006 Microsoft Corporation. All rights reserved." VERDATEHI="0x0"
VERDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32"
PE_CHECKSUM="0x6D64C" LINKER_VERSION="0x0"
UPTO_BIN_FILE_VERSION="12.0.4518.1014"
UPTO_BIN_PRODUCT_VERSION="12.0.4518.0"
LINK_DATE="10/27/2006 04:17:29" UPTO_LINK_DATE="10/27/2006 04:17:29"
EXPORT_NAME="ACCDDSLM.DLL" VER_LANGUAGE="Language Neutral [0x0]" />
<MATCHING_FILE NAME="ACCICONS.EXE" SIZE="1165584" CHECKSUM="0xB422EB4A"
BIN_FILE_VERSION="12.0.4518.1014" BIN_PRODUCT_VERSION="12.0.4518.0"
PRODUCT_VERSION="12.0.4518.1014" FILE_DESCRIPTION="2007 Microsoft Office
component" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="2007
Microsoft
Office system" FILE_VERSION="12.0.4518.1014" ORIGINAL_FILENAME="icons.exe"
INTERNAL_NAME="icons.exe" LEGAL_COPYRIGHT="© 2006 Microsoft Corporation.
All
rights reserved." VERDATEHI="0x0" VERDATELO="0x0" VERFILEOS="0x40004"
VERFILETYPE="0x0" MODULE_TYPE="WIN32" PE_CHECKSUM="0x126089"
LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="12.0.4518.1014"
UPTO_BIN_PRODUCT_VERSION="12.0.4518.0" LINK_DATE="10/26/2006 21:00:21"
UPTO_LINK_DATE="10/26/2006 21:00:21" VER_LANGUAGE="Language Neutral [0x0]"
/>

best regards, and help me.....
Carlos

"Diane Poremsky {MVP}" escreveu:
since it happens when you shutdown, do you have anything else accessing
outlook data, like a pda or a gadget in the sidebar?

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/



Exchange Messaging Outlook newsletter:
(e-mail address removed)




** Please include your Outlook version, Account type, and Windows Version
when requesting assistance **


Carlos Filipe said:
"Diane Poremsky {MVP}" escreveu:

Did you install Outlook 2002 or 2007?

When i shutdown outlook 2002 appears "microsoft outlook stop
workink"


--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/



Exchange Messaging Outlook newsletter:
(e-mail address removed)




** Please include your Outlook version, Account type, and Windows
Version
when requesting assistance **


message
windows vista enterprise sp1
office 2007 sp1
accont POP3
When i shutdown outlook 2002 appears "microsoft outlook stop
workink"
Problem signature
Problem Event Name: APPCRASH
Application Name: OUTLOOK.EXE
Application Version: 12.0.6316.5000
Application Timestamp: 4833a470
Fault Module Name: unknown
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Code: c0000005
Exception Offset: cbb82fea
OS Version: 6.0.6001.2.1.0.256.4
Locale ID: 2070

Extra information about the problem
LCID: 2070
Brand: Office12Crash
skulcid: 2070
Bucket ID: 842786722
this the Microsoft report
any one have one anwser?
Thanks
Carlos
i have microsoft outlook 2007 SP1
windows vista enterprise SP1
and account POP3
Click to expand...
Click to expand...
Click to expand...
 
C

Carlos Filipe

Yes, it is everything OK. This is a bug in outlook 2007?

"Diane Poremsky {MVP}" escreveu:
have you tried Help, Office diagnostics yet?

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/



Exchange Messaging Outlook newsletter:
(e-mail address removed)




** Please include your Outlook version, Account type, and Windows Version
when requesting assistance **


Carlos Filipe said:
No, i do not have nothing to access to outlook data Diane. I have one more
Microsoft report Diane:
Problem signature
Problem Event Name: APPCRASH
Application Name: OUTLOOK.EXE
Application Version: 12.0.6316.5000
Application Timestamp: 4833a470
Fault Module Name: unknown
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Code: c0000005
Exception Offset: 03c47b6a
OS Version: 6.0.6001.2.1.0.256.4
Locale ID: 2070

Files that help describe the problem (some files may no longer be
available)
10087757.od
Version.txt
AppCompat.txt
minidump.mdmp

View a temporary copy of these files
Warning: If a virus or other security threat caused the problem, opening a
copy of the files could harm your computer.

Extra information about the problem
LCID: 2070
Brand: Office12Crash
skulcid: 2070
Bucket ID: 843281219

it have one way to send you the files? this is the file AppCompat
<?xml version="1.0" encoding="UTF-16"?>
<DATABASE>
<EXE NAME="OUTLOOK.EXE" FILTER="GRABMI_FILTER_PRIVACY">
<MATCHING_FILE NAME="ACCDDS.DLL" SIZE="953192" CHECKSUM="0xF27CFD02"
BIN_FILE_VERSION="12.0.4518.1014" BIN_PRODUCT_VERSION="12.0.4518.0"
PRODUCT_VERSION="12.0.4518.1014" FILE_DESCRIPTION="Microsoft Access Visual
Database Tools Diagram Surface" COMPANY_NAME="Microsoft Corporation"
PRODUCT_NAME="2007 Microsoft Office system" FILE_VERSION="12.0.4518.1014"
ORIGINAL_FILENAME="ACCDDS.DLL" INTERNAL_NAME="ACCDDS" LEGAL_COPYRIGHT="©
2006
Microsoft Corporation. All rights reserved." VERDATEHI="0x0"
VERDATELO="0x0"
VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32"
PE_CHECKSUM="0xEA13E" LINKER_VERSION="0x0"
UPTO_BIN_FILE_VERSION="12.0.4518.1014"
UPTO_BIN_PRODUCT_VERSION="12.0.4518.0"
LINK_DATE="10/27/2006 04:17:10" UPTO_LINK_DATE="10/27/2006 04:17:10"
EXPORT_NAME="ACCDDS.DLL" VER_LANGUAGE="Language Neutral [0x0]" />
<MATCHING_FILE NAME="ACCDDSF.DLL" SIZE="404320" CHECKSUM="0x5C82F1B2"
BIN_FILE_VERSION="12.0.4518.1014" BIN_PRODUCT_VERSION="12.0.4518.0"
PRODUCT_VERSION="12.0.4518.1014" FILE_DESCRIPTION="Microsoft Access Visual
Database Tools DDS Forms" COMPANY_NAME="Microsoft Corporation"
PRODUCT_NAME="2007 Microsoft Office system" FILE_VERSION="12.0.4518.1014"
ORIGINAL_FILENAME="ACCDDSF.DLL" INTERNAL_NAME="ACCDDSF" LEGAL_COPYRIGHT="©
2006 Microsoft Corporation. All rights reserved." VERDATEHI="0x0"
VERDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32"
PE_CHECKSUM="0x68F3B" LINKER_VERSION="0x0"
UPTO_BIN_FILE_VERSION="12.0.4518.1014"
UPTO_BIN_PRODUCT_VERSION="12.0.4518.0"
LINK_DATE="10/27/2006 04:17:21" UPTO_LINK_DATE="10/27/2006 04:17:21"
EXPORT_NAME="fm30.dll" VER_LANGUAGE="Language Neutral [0x0]" />
<MATCHING_FILE NAME="ACCDDSLM.DLL" SIZE="384872" CHECKSUM="0x3469CF4B"
BIN_FILE_VERSION="12.0.4518.1014" BIN_PRODUCT_VERSION="12.0.4518.0"
PRODUCT_VERSION="12.0.4518.1014" FILE_DESCRIPTION="Microsoft Access Visual
Database Tools Layout Manager" COMPANY_NAME="Microsoft Corporation"
PRODUCT_NAME="2007 Microsoft Office system" FILE_VERSION="12.0.4518.1014"
ORIGINAL_FILENAME="ACCDDSLM.DLL" INTERNAL_NAME="ACCDDSLM"
LEGAL_COPYRIGHT="©
2006 Microsoft Corporation. All rights reserved." VERDATEHI="0x0"
VERDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32"
PE_CHECKSUM="0x6D64C" LINKER_VERSION="0x0"
UPTO_BIN_FILE_VERSION="12.0.4518.1014"
UPTO_BIN_PRODUCT_VERSION="12.0.4518.0"
LINK_DATE="10/27/2006 04:17:29" UPTO_LINK_DATE="10/27/2006 04:17:29"
EXPORT_NAME="ACCDDSLM.DLL" VER_LANGUAGE="Language Neutral [0x0]" />
<MATCHING_FILE NAME="ACCICONS.EXE" SIZE="1165584" CHECKSUM="0xB422EB4A"
BIN_FILE_VERSION="12.0.4518.1014" BIN_PRODUCT_VERSION="12.0.4518.0"
PRODUCT_VERSION="12.0.4518.1014" FILE_DESCRIPTION="2007 Microsoft Office
component" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="2007
Microsoft
Office system" FILE_VERSION="12.0.4518.1014" ORIGINAL_FILENAME="icons.exe"
INTERNAL_NAME="icons.exe" LEGAL_COPYRIGHT="© 2006 Microsoft Corporation.
All
rights reserved." VERDATEHI="0x0" VERDATELO="0x0" VERFILEOS="0x40004"
VERFILETYPE="0x0" MODULE_TYPE="WIN32" PE_CHECKSUM="0x126089"
LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="12.0.4518.1014"
UPTO_BIN_PRODUCT_VERSION="12.0.4518.0" LINK_DATE="10/26/2006 21:00:21"
UPTO_LINK_DATE="10/26/2006 21:00:21" VER_LANGUAGE="Language Neutral [0x0]"
/>

best regards, and help me.....
Carlos

"Diane Poremsky {MVP}" escreveu:
since it happens when you shutdown, do you have anything else accessing
outlook data, like a pda or a gadget in the sidebar?

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/



Exchange Messaging Outlook newsletter:
(e-mail address removed)




** Please include your Outlook version, Account type, and Windows Version
when requesting assistance **




"Diane Poremsky {MVP}" escreveu:

Did you install Outlook 2002 or 2007?

When i shutdown outlook 2002 appears "microsoft outlook stop
workink"


--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/



Exchange Messaging Outlook newsletter:
(e-mail address removed)




** Please include your Outlook version, Account type, and Windows
Version
when requesting assistance **


message
windows vista enterprise sp1
office 2007 sp1
accont POP3
When i shutdown outlook 2002 appears "microsoft outlook stop
workink"
Problem signature
Problem Event Name: APPCRASH
Application Name: OUTLOOK.EXE
Application Version: 12.0.6316.5000
Application Timestamp: 4833a470
Fault Module Name: unknown
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Code: c0000005
Exception Offset: cbb82fea
OS Version: 6.0.6001.2.1.0.256.4
Locale ID: 2070

Extra information about the problem
LCID: 2070
Brand: Office12Crash
skulcid: 2070
Bucket ID: 842786722
this the Microsoft report
any one have one anwser?
Thanks
Carlos
i have microsoft outlook 2007 SP1
windows vista enterprise SP1
and account POP3
Click to expand...
Click to expand...
Click to expand...
 
D

Diane Poremsky {MVP}

No, its probably a corrupt file or add-in causing it.

did you make a new profile yet?

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/



Exchange Messaging Outlook newsletter:
(e-mail address removed)




** Please include your Outlook version, Account type, and Windows Version
when requesting assistance **


Carlos Filipe said:
Yes, it is everything OK. This is a bug in outlook 2007?

"Diane Poremsky {MVP}" escreveu:
have you tried Help, Office diagnostics yet?

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/



Exchange Messaging Outlook newsletter:
(e-mail address removed)




** Please include your Outlook version, Account type, and Windows Version
when requesting assistance **


Carlos Filipe said:
No, i do not have nothing to access to outlook data Diane. I have one
more
Microsoft report Diane:
Problem signature
Problem Event Name: APPCRASH
Application Name: OUTLOOK.EXE
Application Version: 12.0.6316.5000
Application Timestamp: 4833a470
Fault Module Name: unknown
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Code: c0000005
Exception Offset: 03c47b6a
OS Version: 6.0.6001.2.1.0.256.4
Locale ID: 2070

Files that help describe the problem (some files may no longer be
available)
10087757.od
Version.txt
AppCompat.txt
minidump.mdmp

View a temporary copy of these files
Warning: If a virus or other security threat caused the problem,
opening a
copy of the files could harm your computer.

Extra information about the problem
LCID: 2070
Brand: Office12Crash
skulcid: 2070
Bucket ID: 843281219

it have one way to send you the files? this is the file AppCompat
<?xml version="1.0" encoding="UTF-16"?>
<DATABASE>
<EXE NAME="OUTLOOK.EXE" FILTER="GRABMI_FILTER_PRIVACY">
<MATCHING_FILE NAME="ACCDDS.DLL" SIZE="953192" CHECKSUM="0xF27CFD02"
BIN_FILE_VERSION="12.0.4518.1014" BIN_PRODUCT_VERSION="12.0.4518.0"
PRODUCT_VERSION="12.0.4518.1014" FILE_DESCRIPTION="Microsoft Access
Visual
Database Tools Diagram Surface" COMPANY_NAME="Microsoft Corporation"
PRODUCT_NAME="2007 Microsoft Office system"
FILE_VERSION="12.0.4518.1014"
ORIGINAL_FILENAME="ACCDDS.DLL" INTERNAL_NAME="ACCDDS"
LEGAL_COPYRIGHT="©
2006
Microsoft Corporation. All rights reserved." VERDATEHI="0x0"
VERDATELO="0x0"
VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32"
PE_CHECKSUM="0xEA13E" LINKER_VERSION="0x0"
UPTO_BIN_FILE_VERSION="12.0.4518.1014"
UPTO_BIN_PRODUCT_VERSION="12.0.4518.0"
LINK_DATE="10/27/2006 04:17:10" UPTO_LINK_DATE="10/27/2006 04:17:10"
EXPORT_NAME="ACCDDS.DLL" VER_LANGUAGE="Language Neutral [0x0]" />
<MATCHING_FILE NAME="ACCDDSF.DLL" SIZE="404320"
CHECKSUM="0x5C82F1B2"
BIN_FILE_VERSION="12.0.4518.1014" BIN_PRODUCT_VERSION="12.0.4518.0"
PRODUCT_VERSION="12.0.4518.1014" FILE_DESCRIPTION="Microsoft Access
Visual
Database Tools DDS Forms" COMPANY_NAME="Microsoft Corporation"
PRODUCT_NAME="2007 Microsoft Office system"
FILE_VERSION="12.0.4518.1014"
ORIGINAL_FILENAME="ACCDDSF.DLL" INTERNAL_NAME="ACCDDSF"
LEGAL_COPYRIGHT="©
2006 Microsoft Corporation. All rights reserved." VERDATEHI="0x0"
VERDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2"
MODULE_TYPE="WIN32"
PE_CHECKSUM="0x68F3B" LINKER_VERSION="0x0"
UPTO_BIN_FILE_VERSION="12.0.4518.1014"
UPTO_BIN_PRODUCT_VERSION="12.0.4518.0"
LINK_DATE="10/27/2006 04:17:21" UPTO_LINK_DATE="10/27/2006 04:17:21"
EXPORT_NAME="fm30.dll" VER_LANGUAGE="Language Neutral [0x0]" />
<MATCHING_FILE NAME="ACCDDSLM.DLL" SIZE="384872"
CHECKSUM="0x3469CF4B"
BIN_FILE_VERSION="12.0.4518.1014" BIN_PRODUCT_VERSION="12.0.4518.0"
PRODUCT_VERSION="12.0.4518.1014" FILE_DESCRIPTION="Microsoft Access
Visual
Database Tools Layout Manager" COMPANY_NAME="Microsoft Corporation"
PRODUCT_NAME="2007 Microsoft Office system"
FILE_VERSION="12.0.4518.1014"
ORIGINAL_FILENAME="ACCDDSLM.DLL" INTERNAL_NAME="ACCDDSLM"
LEGAL_COPYRIGHT="©
2006 Microsoft Corporation. All rights reserved." VERDATEHI="0x0"
VERDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2"
MODULE_TYPE="WIN32"
PE_CHECKSUM="0x6D64C" LINKER_VERSION="0x0"
UPTO_BIN_FILE_VERSION="12.0.4518.1014"
UPTO_BIN_PRODUCT_VERSION="12.0.4518.0"
LINK_DATE="10/27/2006 04:17:29" UPTO_LINK_DATE="10/27/2006 04:17:29"
EXPORT_NAME="ACCDDSLM.DLL" VER_LANGUAGE="Language Neutral [0x0]" />
<MATCHING_FILE NAME="ACCICONS.EXE" SIZE="1165584"
CHECKSUM="0xB422EB4A"
BIN_FILE_VERSION="12.0.4518.1014" BIN_PRODUCT_VERSION="12.0.4518.0"
PRODUCT_VERSION="12.0.4518.1014" FILE_DESCRIPTION="2007 Microsoft
Office
component" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="2007
Microsoft
Office system" FILE_VERSION="12.0.4518.1014"
ORIGINAL_FILENAME="icons.exe"
INTERNAL_NAME="icons.exe" LEGAL_COPYRIGHT="© 2006 Microsoft
Corporation.
All
rights reserved." VERDATEHI="0x0" VERDATELO="0x0" VERFILEOS="0x40004"
VERFILETYPE="0x0" MODULE_TYPE="WIN32" PE_CHECKSUM="0x126089"
LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="12.0.4518.1014"
UPTO_BIN_PRODUCT_VERSION="12.0.4518.0" LINK_DATE="10/26/2006 21:00:21"
UPTO_LINK_DATE="10/26/2006 21:00:21" VER_LANGUAGE="Language Neutral
[0x0]"
/>

best regards, and help me.....
Carlos

"Diane Poremsky {MVP}" escreveu:

since it happens when you shutdown, do you have anything else
accessing
outlook data, like a pda or a gadget in the sidebar?

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/



Exchange Messaging Outlook newsletter:
(e-mail address removed)




** Please include your Outlook version, Account type, and Windows
Version
when requesting assistance **


message


"Diane Poremsky {MVP}" escreveu:

Did you install Outlook 2002 or 2007?

When i shutdown outlook 2002 appears "microsoft outlook stop
workink"


--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/



Exchange Messaging Outlook newsletter:
(e-mail address removed)




** Please include your Outlook version, Account type, and Windows
Version
when requesting assistance **


message
windows vista enterprise sp1
office 2007 sp1
accont POP3
When i shutdown outlook 2002 appears "microsoft outlook stop
workink"
Problem signature
Problem Event Name: APPCRASH
Application Name: OUTLOOK.EXE
Application Version: 12.0.6316.5000
Application Timestamp: 4833a470
Fault Module Name: unknown
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Code: c0000005
Exception Offset: cbb82fea
OS Version: 6.0.6001.2.1.0.256.4
Locale ID: 2070

Extra information about the problem
LCID: 2070
Brand: Office12Crash
skulcid: 2070
Bucket ID: 842786722
this the Microsoft report
any one have one anwser?
Thanks
Carlos
i have microsoft outlook 2007 SP1
windows vista enterprise SP1
and account POP3
Click to expand...
Click to expand...
Click to expand...
 
C

Carlos Filipe

new account? ...............i am another account in this computer and outlook
is Ok. We can repair the corrupt file? what i can do?

best regards
Carlos

"Diane Poremsky {MVP}" escreveu:
No, its probably a corrupt file or add-in causing it.

did you make a new profile yet?

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/



Exchange Messaging Outlook newsletter:
(e-mail address removed)




** Please include your Outlook version, Account type, and Windows Version
when requesting assistance **


Carlos Filipe said:
Yes, it is everything OK. This is a bug in outlook 2007?

"Diane Poremsky {MVP}" escreveu:
have you tried Help, Office diagnostics yet?

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/



Exchange Messaging Outlook newsletter:
(e-mail address removed)




** Please include your Outlook version, Account type, and Windows Version
when requesting assistance **


No, i do not have nothing to access to outlook data Diane. I have one
more
Microsoft report Diane:
Problem signature
Problem Event Name: APPCRASH
Application Name: OUTLOOK.EXE
Application Version: 12.0.6316.5000
Application Timestamp: 4833a470
Fault Module Name: unknown
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Code: c0000005
Exception Offset: 03c47b6a
OS Version: 6.0.6001.2.1.0.256.4
Locale ID: 2070

Files that help describe the problem (some files may no longer be
available)
10087757.od
Version.txt
AppCompat.txt
minidump.mdmp

View a temporary copy of these files
Warning: If a virus or other security threat caused the problem,
opening a
copy of the files could harm your computer.

Extra information about the problem
LCID: 2070
Brand: Office12Crash
skulcid: 2070
Bucket ID: 843281219

it have one way to send you the files? this is the file AppCompat
<?xml version="1.0" encoding="UTF-16"?>
<DATABASE>
<EXE NAME="OUTLOOK.EXE" FILTER="GRABMI_FILTER_PRIVACY">
<MATCHING_FILE NAME="ACCDDS.DLL" SIZE="953192" CHECKSUM="0xF27CFD02"
BIN_FILE_VERSION="12.0.4518.1014" BIN_PRODUCT_VERSION="12.0.4518.0"
PRODUCT_VERSION="12.0.4518.1014" FILE_DESCRIPTION="Microsoft Access
Visual
Database Tools Diagram Surface" COMPANY_NAME="Microsoft Corporation"
PRODUCT_NAME="2007 Microsoft Office system"
FILE_VERSION="12.0.4518.1014"
ORIGINAL_FILENAME="ACCDDS.DLL" INTERNAL_NAME="ACCDDS"
LEGAL_COPYRIGHT="©
2006
Microsoft Corporation. All rights reserved." VERDATEHI="0x0"
VERDATELO="0x0"
VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32"
PE_CHECKSUM="0xEA13E" LINKER_VERSION="0x0"
UPTO_BIN_FILE_VERSION="12.0.4518.1014"
UPTO_BIN_PRODUCT_VERSION="12.0.4518.0"
LINK_DATE="10/27/2006 04:17:10" UPTO_LINK_DATE="10/27/2006 04:17:10"
EXPORT_NAME="ACCDDS.DLL" VER_LANGUAGE="Language Neutral [0x0]" />
<MATCHING_FILE NAME="ACCDDSF.DLL" SIZE="404320"
CHECKSUM="0x5C82F1B2"
BIN_FILE_VERSION="12.0.4518.1014" BIN_PRODUCT_VERSION="12.0.4518.0"
PRODUCT_VERSION="12.0.4518.1014" FILE_DESCRIPTION="Microsoft Access
Visual
Database Tools DDS Forms" COMPANY_NAME="Microsoft Corporation"
PRODUCT_NAME="2007 Microsoft Office system"
FILE_VERSION="12.0.4518.1014"
ORIGINAL_FILENAME="ACCDDSF.DLL" INTERNAL_NAME="ACCDDSF"
LEGAL_COPYRIGHT="©
2006 Microsoft Corporation. All rights reserved." VERDATEHI="0x0"
VERDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2"
MODULE_TYPE="WIN32"
PE_CHECKSUM="0x68F3B" LINKER_VERSION="0x0"
UPTO_BIN_FILE_VERSION="12.0.4518.1014"
UPTO_BIN_PRODUCT_VERSION="12.0.4518.0"
LINK_DATE="10/27/2006 04:17:21" UPTO_LINK_DATE="10/27/2006 04:17:21"
EXPORT_NAME="fm30.dll" VER_LANGUAGE="Language Neutral [0x0]" />
<MATCHING_FILE NAME="ACCDDSLM.DLL" SIZE="384872"
CHECKSUM="0x3469CF4B"
BIN_FILE_VERSION="12.0.4518.1014" BIN_PRODUCT_VERSION="12.0.4518.0"
PRODUCT_VERSION="12.0.4518.1014" FILE_DESCRIPTION="Microsoft Access
Visual
Database Tools Layout Manager" COMPANY_NAME="Microsoft Corporation"
PRODUCT_NAME="2007 Microsoft Office system"
FILE_VERSION="12.0.4518.1014"
ORIGINAL_FILENAME="ACCDDSLM.DLL" INTERNAL_NAME="ACCDDSLM"
LEGAL_COPYRIGHT="©
2006 Microsoft Corporation. All rights reserved." VERDATEHI="0x0"
VERDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2"
MODULE_TYPE="WIN32"
PE_CHECKSUM="0x6D64C" LINKER_VERSION="0x0"
UPTO_BIN_FILE_VERSION="12.0.4518.1014"
UPTO_BIN_PRODUCT_VERSION="12.0.4518.0"
LINK_DATE="10/27/2006 04:17:29" UPTO_LINK_DATE="10/27/2006 04:17:29"
EXPORT_NAME="ACCDDSLM.DLL" VER_LANGUAGE="Language Neutral [0x0]" />
<MATCHING_FILE NAME="ACCICONS.EXE" SIZE="1165584"
CHECKSUM="0xB422EB4A"
BIN_FILE_VERSION="12.0.4518.1014" BIN_PRODUCT_VERSION="12.0.4518.0"
PRODUCT_VERSION="12.0.4518.1014" FILE_DESCRIPTION="2007 Microsoft
Office
component" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="2007
Microsoft
Office system" FILE_VERSION="12.0.4518.1014"
ORIGINAL_FILENAME="icons.exe"
INTERNAL_NAME="icons.exe" LEGAL_COPYRIGHT="© 2006 Microsoft
Corporation.
All
rights reserved." VERDATEHI="0x0" VERDATELO="0x0" VERFILEOS="0x40004"
VERFILETYPE="0x0" MODULE_TYPE="WIN32" PE_CHECKSUM="0x126089"
LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="12.0.4518.1014"
UPTO_BIN_PRODUCT_VERSION="12.0.4518.0" LINK_DATE="10/26/2006 21:00:21"
UPTO_LINK_DATE="10/26/2006 21:00:21" VER_LANGUAGE="Language Neutral
[0x0]"
/>

best regards, and help me.....
Carlos

"Diane Poremsky {MVP}" escreveu:

since it happens when you shutdown, do you have anything else
accessing
outlook data, like a pda or a gadget in the sidebar?

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/



Exchange Messaging Outlook newsletter:
(e-mail address removed)




** Please include your Outlook version, Account type, and Windows
Version
when requesting assistance **


message


"Diane Poremsky {MVP}" escreveu:

Did you install Outlook 2002 or 2007?

When i shutdown outlook 2002 appears "microsoft outlook stop
workink"


--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/



Exchange Messaging Outlook newsletter:
(e-mail address removed)




** Please include your Outlook version, Account type, and Windows
Version
when requesting assistance **


message
windows vista enterprise sp1
office 2007 sp1
accont POP3
When i shutdown outlook 2002 appears "microsoft outlook stop
workink"
Problem signature
Problem Event Name: APPCRASH
Application Name: OUTLOOK.EXE
Application Version: 12.0.6316.5000
Application Timestamp: 4833a470
Fault Module Name: unknown
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Code: c0000005
Exception Offset: cbb82fea
OS Version: 6.0.6001.2.1.0.256.4
Locale ID: 2070

Extra information about the problem
LCID: 2070
Brand: Office12Crash
skulcid: 2070
Bucket ID: 842786722
this the Microsoft report
any one have one anwser?
Thanks
Carlos
i have microsoft outlook 2007 SP1
windows vista enterprise SP1
and account POP3
Click to expand...
Click to expand...
Click to expand...
 

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