Outlook 2007 crash when shutdown

  • Thread starter Thread starter Carlos Filipe
  • Start date Start date
C

Carlos Filipe

windows vista enterprise sp1
office 2007 sp1
accont POP3
When i shutdown outlook 2002 appears "microsoft outlook stop workink"
Problem signature
Problem Event Name: APPCRASH
Application Name: OUTLOOK.EXE
Application Version: 12.0.6316.5000
Application Timestamp: 4833a470
Fault Module Name: unknown
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Code: c0000005
Exception Offset: cbb82fea
OS Version: 6.0.6001.2.1.0.256.4
Locale ID: 2070

Extra information about the problem
LCID: 2070
Brand: Office12Crash
skulcid: 2070
Bucket ID: 842786722
this the Microsoft report
any one have one anwser?
Thanks
Carlos
 
Carlos Filipe said:
windows vista enterprise sp1
office 2007 sp1
accont POP3
When i shutdown outlook 2002
Click to expand...

Is that a typo, or do you have Home and Student 2007, with Outlook 2002?
 
"Diane Poremsky {MVP}" escreveu:
Did you install Outlook 2002 or 2007?
When i shutdown outlook 2002 appears "microsoft outlook stop workink"
Click to expand...


--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/



Exchange Messaging Outlook newsletter:
(e-mail address removed)




** Please include your Outlook version, Account type, and Windows Version
when requesting assistance **


Carlos Filipe said:
windows vista enterprise sp1
office 2007 sp1
accont POP3
When i shutdown outlook 2002 appears "microsoft outlook stop workink"
Problem signature
Problem Event Name: APPCRASH
Application Name: OUTLOOK.EXE
Application Version: 12.0.6316.5000
Application Timestamp: 4833a470
Fault Module Name: unknown
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Code: c0000005
Exception Offset: cbb82fea
OS Version: 6.0.6001.2.1.0.256.4
Locale ID: 2070

Extra information about the problem
LCID: 2070
Brand: Office12Crash
skulcid: 2070
Bucket ID: 842786722
this the Microsoft report
any one have one anwser?
Thanks
Carlos
Click to expand...
i have microsoft outlook 2007 SP1
Click to expand...
windows vista enterprise SP1
and account POP3
 
since it happens when you shutdown, do you have anything else accessing
outlook data, like a pda or a gadget in the sidebar?

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/



Exchange Messaging Outlook newsletter:
(e-mail address removed)




** Please include your Outlook version, Account type, and Windows Version
when requesting assistance **


Carlos Filipe said:
"Diane Poremsky {MVP}" escreveu:
Did you install Outlook 2002 or 2007?
When i shutdown outlook 2002 appears "microsoft outlook stop workink"
Click to expand...


--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/



Exchange Messaging Outlook newsletter:
(e-mail address removed)




** Please include your Outlook version, Account type, and Windows Version
when requesting assistance **


Carlos Filipe said:
windows vista enterprise sp1
office 2007 sp1
accont POP3
When i shutdown outlook 2002 appears "microsoft outlook stop workink"
Problem signature
Problem Event Name: APPCRASH
Application Name: OUTLOOK.EXE
Application Version: 12.0.6316.5000
Application Timestamp: 4833a470
Fault Module Name: unknown
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Code: c0000005
Exception Offset: cbb82fea
OS Version: 6.0.6001.2.1.0.256.4
Locale ID: 2070

Extra information about the problem
LCID: 2070
Brand: Office12Crash
skulcid: 2070
Bucket ID: 842786722
this the Microsoft report
any one have one anwser?
Thanks
Carlos
Click to expand...
i have microsoft outlook 2007 SP1
Click to expand...
windows vista enterprise SP1
and account POP3
Click to expand...
 
No, i do not have nothing to access to outlook data Diane. I have one more
Microsoft report Diane:
Problem signature
Problem Event Name: APPCRASH
Application Name: OUTLOOK.EXE
Application Version: 12.0.6316.5000
Application Timestamp: 4833a470
Fault Module Name: unknown
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Code: c0000005
Exception Offset: 03c47b6a
OS Version: 6.0.6001.2.1.0.256.4
Locale ID: 2070

Files that help describe the problem (some files may no longer be available)
10087757.od
Version.txt
AppCompat.txt
minidump.mdmp

View a temporary copy of these files
Warning: If a virus or other security threat caused the problem, opening a
copy of the files could harm your computer.

Extra information about the problem
LCID: 2070
Brand: Office12Crash
skulcid: 2070
Bucket ID: 843281219

it have one way to send you the files? this is the file AppCompat
<?xml version="1.0" encoding="UTF-16"?>
<DATABASE>
<EXE NAME="OUTLOOK.EXE" FILTER="GRABMI_FILTER_PRIVACY">
<MATCHING_FILE NAME="ACCDDS.DLL" SIZE="953192" CHECKSUM="0xF27CFD02"
BIN_FILE_VERSION="12.0.4518.1014" BIN_PRODUCT_VERSION="12.0.4518.0"
PRODUCT_VERSION="12.0.4518.1014" FILE_DESCRIPTION="Microsoft Access Visual
Database Tools Diagram Surface" COMPANY_NAME="Microsoft Corporation"
PRODUCT_NAME="2007 Microsoft Office system" FILE_VERSION="12.0.4518.1014"
ORIGINAL_FILENAME="ACCDDS.DLL" INTERNAL_NAME="ACCDDS" LEGAL_COPYRIGHT="© 2006
Microsoft Corporation. All rights reserved." VERDATEHI="0x0" VERDATELO="0x0"
VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32"
PE_CHECKSUM="0xEA13E" LINKER_VERSION="0x0"
UPTO_BIN_FILE_VERSION="12.0.4518.1014" UPTO_BIN_PRODUCT_VERSION="12.0.4518.0"
LINK_DATE="10/27/2006 04:17:10" UPTO_LINK_DATE="10/27/2006 04:17:10"
EXPORT_NAME="ACCDDS.DLL" VER_LANGUAGE="Language Neutral [0x0]" />
<MATCHING_FILE NAME="ACCDDSF.DLL" SIZE="404320" CHECKSUM="0x5C82F1B2"
BIN_FILE_VERSION="12.0.4518.1014" BIN_PRODUCT_VERSION="12.0.4518.0"
PRODUCT_VERSION="12.0.4518.1014" FILE_DESCRIPTION="Microsoft Access Visual
Database Tools DDS Forms" COMPANY_NAME="Microsoft Corporation"
PRODUCT_NAME="2007 Microsoft Office system" FILE_VERSION="12.0.4518.1014"
ORIGINAL_FILENAME="ACCDDSF.DLL" INTERNAL_NAME="ACCDDSF" LEGAL_COPYRIGHT="©
2006 Microsoft Corporation. All rights reserved." VERDATEHI="0x0"
VERDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32"
PE_CHECKSUM="0x68F3B" LINKER_VERSION="0x0"
UPTO_BIN_FILE_VERSION="12.0.4518.1014" UPTO_BIN_PRODUCT_VERSION="12.0.4518.0"
LINK_DATE="10/27/2006 04:17:21" UPTO_LINK_DATE="10/27/2006 04:17:21"
EXPORT_NAME="fm30.dll" VER_LANGUAGE="Language Neutral [0x0]" />
<MATCHING_FILE NAME="ACCDDSLM.DLL" SIZE="384872" CHECKSUM="0x3469CF4B"
BIN_FILE_VERSION="12.0.4518.1014" BIN_PRODUCT_VERSION="12.0.4518.0"
PRODUCT_VERSION="12.0.4518.1014" FILE_DESCRIPTION="Microsoft Access Visual
Database Tools Layout Manager" COMPANY_NAME="Microsoft Corporation"
PRODUCT_NAME="2007 Microsoft Office system" FILE_VERSION="12.0.4518.1014"
ORIGINAL_FILENAME="ACCDDSLM.DLL" INTERNAL_NAME="ACCDDSLM" LEGAL_COPYRIGHT="©
2006 Microsoft Corporation. All rights reserved." VERDATEHI="0x0"
VERDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32"
PE_CHECKSUM="0x6D64C" LINKER_VERSION="0x0"
UPTO_BIN_FILE_VERSION="12.0.4518.1014" UPTO_BIN_PRODUCT_VERSION="12.0.4518.0"
LINK_DATE="10/27/2006 04:17:29" UPTO_LINK_DATE="10/27/2006 04:17:29"
EXPORT_NAME="ACCDDSLM.DLL" VER_LANGUAGE="Language Neutral [0x0]" />
<MATCHING_FILE NAME="ACCICONS.EXE" SIZE="1165584" CHECKSUM="0xB422EB4A"
BIN_FILE_VERSION="12.0.4518.1014" BIN_PRODUCT_VERSION="12.0.4518.0"
PRODUCT_VERSION="12.0.4518.1014" FILE_DESCRIPTION="2007 Microsoft Office
component" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="2007 Microsoft
Office system" FILE_VERSION="12.0.4518.1014" ORIGINAL_FILENAME="icons.exe"
INTERNAL_NAME="icons.exe" LEGAL_COPYRIGHT="© 2006 Microsoft Corporation. All
rights reserved." VERDATEHI="0x0" VERDATELO="0x0" VERFILEOS="0x40004"
VERFILETYPE="0x0" MODULE_TYPE="WIN32" PE_CHECKSUM="0x126089"
LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="12.0.4518.1014"
UPTO_BIN_PRODUCT_VERSION="12.0.4518.0" LINK_DATE="10/26/2006 21:00:21"
UPTO_LINK_DATE="10/26/2006 21:00:21" VER_LANGUAGE="Language Neutral [0x0]" />

best regards, and help me.....
Carlos

"Diane Poremsky {MVP}" escreveu:
since it happens when you shutdown, do you have anything else accessing
outlook data, like a pda or a gadget in the sidebar?

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/



Exchange Messaging Outlook newsletter:
(e-mail address removed)




** Please include your Outlook version, Account type, and Windows Version
when requesting assistance **


Carlos Filipe said:
"Diane Poremsky {MVP}" escreveu:
Did you install Outlook 2002 or 2007?

When i shutdown outlook 2002 appears "microsoft outlook stop workink"


--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/



Exchange Messaging Outlook newsletter:
(e-mail address removed)




** Please include your Outlook version, Account type, and Windows Version
when requesting assistance **


windows vista enterprise sp1
office 2007 sp1
accont POP3
When i shutdown outlook 2002 appears "microsoft outlook stop workink"
Problem signature
Problem Event Name: APPCRASH
Application Name: OUTLOOK.EXE
Application Version: 12.0.6316.5000
Application Timestamp: 4833a470
Fault Module Name: unknown
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Code: c0000005
Exception Offset: cbb82fea
OS Version: 6.0.6001.2.1.0.256.4
Locale ID: 2070

Extra information about the problem
LCID: 2070
Brand: Office12Crash
skulcid: 2070
Bucket ID: 842786722
this the Microsoft report
any one have one anwser?
Thanks
Carlos
i have microsoft outlook 2007 SP1
Click to expand...
windows vista enterprise SP1
and account POP3
Click to expand...
Click to expand...
 
have you tried Help, Office diagnostics yet?

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/



Exchange Messaging Outlook newsletter:
(e-mail address removed)




** Please include your Outlook version, Account type, and Windows Version
when requesting assistance **


Carlos Filipe said:
No, i do not have nothing to access to outlook data Diane. I have one more
Microsoft report Diane:
Problem signature
Problem Event Name: APPCRASH
Application Name: OUTLOOK.EXE
Application Version: 12.0.6316.5000
Application Timestamp: 4833a470
Fault Module Name: unknown
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Code: c0000005
Exception Offset: 03c47b6a
OS Version: 6.0.6001.2.1.0.256.4
Locale ID: 2070

Files that help describe the problem (some files may no longer be
available)
10087757.od
Version.txt
AppCompat.txt
minidump.mdmp

View a temporary copy of these files
Warning: If a virus or other security threat caused the problem, opening a
copy of the files could harm your computer.

Extra information about the problem
LCID: 2070
Brand: Office12Crash
skulcid: 2070
Bucket ID: 843281219

it have one way to send you the files? this is the file AppCompat
<?xml version="1.0" encoding="UTF-16"?>
<DATABASE>
<EXE NAME="OUTLOOK.EXE" FILTER="GRABMI_FILTER_PRIVACY">
<MATCHING_FILE NAME="ACCDDS.DLL" SIZE="953192" CHECKSUM="0xF27CFD02"
BIN_FILE_VERSION="12.0.4518.1014" BIN_PRODUCT_VERSION="12.0.4518.0"
PRODUCT_VERSION="12.0.4518.1014" FILE_DESCRIPTION="Microsoft Access Visual
Database Tools Diagram Surface" COMPANY_NAME="Microsoft Corporation"
PRODUCT_NAME="2007 Microsoft Office system" FILE_VERSION="12.0.4518.1014"
ORIGINAL_FILENAME="ACCDDS.DLL" INTERNAL_NAME="ACCDDS" LEGAL_COPYRIGHT="©
2006
Microsoft Corporation. All rights reserved." VERDATEHI="0x0"
VERDATELO="0x0"
VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32"
PE_CHECKSUM="0xEA13E" LINKER_VERSION="0x0"
UPTO_BIN_FILE_VERSION="12.0.4518.1014"
UPTO_BIN_PRODUCT_VERSION="12.0.4518.0"
LINK_DATE="10/27/2006 04:17:10" UPTO_LINK_DATE="10/27/2006 04:17:10"
EXPORT_NAME="ACCDDS.DLL" VER_LANGUAGE="Language Neutral [0x0]" />
<MATCHING_FILE NAME="ACCDDSF.DLL" SIZE="404320" CHECKSUM="0x5C82F1B2"
BIN_FILE_VERSION="12.0.4518.1014" BIN_PRODUCT_VERSION="12.0.4518.0"
PRODUCT_VERSION="12.0.4518.1014" FILE_DESCRIPTION="Microsoft Access Visual
Database Tools DDS Forms" COMPANY_NAME="Microsoft Corporation"
PRODUCT_NAME="2007 Microsoft Office system" FILE_VERSION="12.0.4518.1014"
ORIGINAL_FILENAME="ACCDDSF.DLL" INTERNAL_NAME="ACCDDSF" LEGAL_COPYRIGHT="©
2006 Microsoft Corporation. All rights reserved." VERDATEHI="0x0"
VERDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32"
PE_CHECKSUM="0x68F3B" LINKER_VERSION="0x0"
UPTO_BIN_FILE_VERSION="12.0.4518.1014"
UPTO_BIN_PRODUCT_VERSION="12.0.4518.0"
LINK_DATE="10/27/2006 04:17:21" UPTO_LINK_DATE="10/27/2006 04:17:21"
EXPORT_NAME="fm30.dll" VER_LANGUAGE="Language Neutral [0x0]" />
<MATCHING_FILE NAME="ACCDDSLM.DLL" SIZE="384872" CHECKSUM="0x3469CF4B"
BIN_FILE_VERSION="12.0.4518.1014" BIN_PRODUCT_VERSION="12.0.4518.0"
PRODUCT_VERSION="12.0.4518.1014" FILE_DESCRIPTION="Microsoft Access Visual
Database Tools Layout Manager" COMPANY_NAME="Microsoft Corporation"
PRODUCT_NAME="2007 Microsoft Office system" FILE_VERSION="12.0.4518.1014"
ORIGINAL_FILENAME="ACCDDSLM.DLL" INTERNAL_NAME="ACCDDSLM"
LEGAL_COPYRIGHT="©
2006 Microsoft Corporation. All rights reserved." VERDATEHI="0x0"
VERDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32"
PE_CHECKSUM="0x6D64C" LINKER_VERSION="0x0"
UPTO_BIN_FILE_VERSION="12.0.4518.1014"
UPTO_BIN_PRODUCT_VERSION="12.0.4518.0"
LINK_DATE="10/27/2006 04:17:29" UPTO_LINK_DATE="10/27/2006 04:17:29"
EXPORT_NAME="ACCDDSLM.DLL" VER_LANGUAGE="Language Neutral [0x0]" />
<MATCHING_FILE NAME="ACCICONS.EXE" SIZE="1165584" CHECKSUM="0xB422EB4A"
BIN_FILE_VERSION="12.0.4518.1014" BIN_PRODUCT_VERSION="12.0.4518.0"
PRODUCT_VERSION="12.0.4518.1014" FILE_DESCRIPTION="2007 Microsoft Office
component" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="2007
Microsoft
Office system" FILE_VERSION="12.0.4518.1014" ORIGINAL_FILENAME="icons.exe"
INTERNAL_NAME="icons.exe" LEGAL_COPYRIGHT="© 2006 Microsoft Corporation.
All
rights reserved." VERDATEHI="0x0" VERDATELO="0x0" VERFILEOS="0x40004"
VERFILETYPE="0x0" MODULE_TYPE="WIN32" PE_CHECKSUM="0x126089"
LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="12.0.4518.1014"
UPTO_BIN_PRODUCT_VERSION="12.0.4518.0" LINK_DATE="10/26/2006 21:00:21"
UPTO_LINK_DATE="10/26/2006 21:00:21" VER_LANGUAGE="Language Neutral [0x0]"
/>

best regards, and help me.....
Carlos

"Diane Poremsky {MVP}" escreveu:
since it happens when you shutdown, do you have anything else accessing
outlook data, like a pda or a gadget in the sidebar?

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/



Exchange Messaging Outlook newsletter:
(e-mail address removed)




** Please include your Outlook version, Account type, and Windows Version
when requesting assistance **


Carlos Filipe said:
"Diane Poremsky {MVP}" escreveu:

Did you install Outlook 2002 or 2007?

When i shutdown outlook 2002 appears "microsoft outlook stop
workink"


--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/



Exchange Messaging Outlook newsletter:
(e-mail address removed)




** Please include your Outlook version, Account type, and Windows
Version
when requesting assistance **


message
windows vista enterprise sp1
office 2007 sp1
accont POP3
When i shutdown outlook 2002 appears "microsoft outlook stop
workink"
Problem signature
Problem Event Name: APPCRASH
Application Name: OUTLOOK.EXE
Application Version: 12.0.6316.5000
Application Timestamp: 4833a470
Fault Module Name: unknown
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Code: c0000005
Exception Offset: cbb82fea
OS Version: 6.0.6001.2.1.0.256.4
Locale ID: 2070

Extra information about the problem
LCID: 2070
Brand: Office12Crash
skulcid: 2070
Bucket ID: 842786722
this the Microsoft report
any one have one anwser?
Thanks
Carlos
i have microsoft outlook 2007 SP1
windows vista enterprise SP1
and account POP3
Click to expand...
Click to expand...
Click to expand...
 
Yes, it is everything OK. This is a bug in outlook 2007?

"Diane Poremsky {MVP}" escreveu:
have you tried Help, Office diagnostics yet?

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/



Exchange Messaging Outlook newsletter:
(e-mail address removed)




** Please include your Outlook version, Account type, and Windows Version
when requesting assistance **


Carlos Filipe said:
No, i do not have nothing to access to outlook data Diane. I have one more
Microsoft report Diane:
Problem signature
Problem Event Name: APPCRASH
Application Name: OUTLOOK.EXE
Application Version: 12.0.6316.5000
Application Timestamp: 4833a470
Fault Module Name: unknown
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Code: c0000005
Exception Offset: 03c47b6a
OS Version: 6.0.6001.2.1.0.256.4
Locale ID: 2070

Files that help describe the problem (some files may no longer be
available)
10087757.od
Version.txt
AppCompat.txt
minidump.mdmp

View a temporary copy of these files
Warning: If a virus or other security threat caused the problem, opening a
copy of the files could harm your computer.

Extra information about the problem
LCID: 2070
Brand: Office12Crash
skulcid: 2070
Bucket ID: 843281219

it have one way to send you the files? this is the file AppCompat
<?xml version="1.0" encoding="UTF-16"?>
<DATABASE>
<EXE NAME="OUTLOOK.EXE" FILTER="GRABMI_FILTER_PRIVACY">
<MATCHING_FILE NAME="ACCDDS.DLL" SIZE="953192" CHECKSUM="0xF27CFD02"
BIN_FILE_VERSION="12.0.4518.1014" BIN_PRODUCT_VERSION="12.0.4518.0"
PRODUCT_VERSION="12.0.4518.1014" FILE_DESCRIPTION="Microsoft Access Visual
Database Tools Diagram Surface" COMPANY_NAME="Microsoft Corporation"
PRODUCT_NAME="2007 Microsoft Office system" FILE_VERSION="12.0.4518.1014"
ORIGINAL_FILENAME="ACCDDS.DLL" INTERNAL_NAME="ACCDDS" LEGAL_COPYRIGHT="©
2006
Microsoft Corporation. All rights reserved." VERDATEHI="0x0"
VERDATELO="0x0"
VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32"
PE_CHECKSUM="0xEA13E" LINKER_VERSION="0x0"
UPTO_BIN_FILE_VERSION="12.0.4518.1014"
UPTO_BIN_PRODUCT_VERSION="12.0.4518.0"
LINK_DATE="10/27/2006 04:17:10" UPTO_LINK_DATE="10/27/2006 04:17:10"
EXPORT_NAME="ACCDDS.DLL" VER_LANGUAGE="Language Neutral [0x0]" />
<MATCHING_FILE NAME="ACCDDSF.DLL" SIZE="404320" CHECKSUM="0x5C82F1B2"
BIN_FILE_VERSION="12.0.4518.1014" BIN_PRODUCT_VERSION="12.0.4518.0"
PRODUCT_VERSION="12.0.4518.1014" FILE_DESCRIPTION="Microsoft Access Visual
Database Tools DDS Forms" COMPANY_NAME="Microsoft Corporation"
PRODUCT_NAME="2007 Microsoft Office system" FILE_VERSION="12.0.4518.1014"
ORIGINAL_FILENAME="ACCDDSF.DLL" INTERNAL_NAME="ACCDDSF" LEGAL_COPYRIGHT="©
2006 Microsoft Corporation. All rights reserved." VERDATEHI="0x0"
VERDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32"
PE_CHECKSUM="0x68F3B" LINKER_VERSION="0x0"
UPTO_BIN_FILE_VERSION="12.0.4518.1014"
UPTO_BIN_PRODUCT_VERSION="12.0.4518.0"
LINK_DATE="10/27/2006 04:17:21" UPTO_LINK_DATE="10/27/2006 04:17:21"
EXPORT_NAME="fm30.dll" VER_LANGUAGE="Language Neutral [0x0]" />
<MATCHING_FILE NAME="ACCDDSLM.DLL" SIZE="384872" CHECKSUM="0x3469CF4B"
BIN_FILE_VERSION="12.0.4518.1014" BIN_PRODUCT_VERSION="12.0.4518.0"
PRODUCT_VERSION="12.0.4518.1014" FILE_DESCRIPTION="Microsoft Access Visual
Database Tools Layout Manager" COMPANY_NAME="Microsoft Corporation"
PRODUCT_NAME="2007 Microsoft Office system" FILE_VERSION="12.0.4518.1014"
ORIGINAL_FILENAME="ACCDDSLM.DLL" INTERNAL_NAME="ACCDDSLM"
LEGAL_COPYRIGHT="©
2006 Microsoft Corporation. All rights reserved." VERDATEHI="0x0"
VERDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32"
PE_CHECKSUM="0x6D64C" LINKER_VERSION="0x0"
UPTO_BIN_FILE_VERSION="12.0.4518.1014"
UPTO_BIN_PRODUCT_VERSION="12.0.4518.0"
LINK_DATE="10/27/2006 04:17:29" UPTO_LINK_DATE="10/27/2006 04:17:29"
EXPORT_NAME="ACCDDSLM.DLL" VER_LANGUAGE="Language Neutral [0x0]" />
<MATCHING_FILE NAME="ACCICONS.EXE" SIZE="1165584" CHECKSUM="0xB422EB4A"
BIN_FILE_VERSION="12.0.4518.1014" BIN_PRODUCT_VERSION="12.0.4518.0"
PRODUCT_VERSION="12.0.4518.1014" FILE_DESCRIPTION="2007 Microsoft Office
component" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="2007
Microsoft
Office system" FILE_VERSION="12.0.4518.1014" ORIGINAL_FILENAME="icons.exe"
INTERNAL_NAME="icons.exe" LEGAL_COPYRIGHT="© 2006 Microsoft Corporation.
All
rights reserved." VERDATEHI="0x0" VERDATELO="0x0" VERFILEOS="0x40004"
VERFILETYPE="0x0" MODULE_TYPE="WIN32" PE_CHECKSUM="0x126089"
LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="12.0.4518.1014"
UPTO_BIN_PRODUCT_VERSION="12.0.4518.0" LINK_DATE="10/26/2006 21:00:21"
UPTO_LINK_DATE="10/26/2006 21:00:21" VER_LANGUAGE="Language Neutral [0x0]"
/>

best regards, and help me.....
Carlos

"Diane Poremsky {MVP}" escreveu:
since it happens when you shutdown, do you have anything else accessing
outlook data, like a pda or a gadget in the sidebar?

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/



Exchange Messaging Outlook newsletter:
(e-mail address removed)




** Please include your Outlook version, Account type, and Windows Version
when requesting assistance **




"Diane Poremsky {MVP}" escreveu:

Did you install Outlook 2002 or 2007?

When i shutdown outlook 2002 appears "microsoft outlook stop
workink"


--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/



Exchange Messaging Outlook newsletter:
(e-mail address removed)




** Please include your Outlook version, Account type, and Windows
Version
when requesting assistance **


message
windows vista enterprise sp1
office 2007 sp1
accont POP3
When i shutdown outlook 2002 appears "microsoft outlook stop
workink"
Problem signature
Problem Event Name: APPCRASH
Application Name: OUTLOOK.EXE
Application Version: 12.0.6316.5000
Application Timestamp: 4833a470
Fault Module Name: unknown
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Code: c0000005
Exception Offset: cbb82fea
OS Version: 6.0.6001.2.1.0.256.4
Locale ID: 2070

Extra information about the problem
LCID: 2070
Brand: Office12Crash
skulcid: 2070
Bucket ID: 842786722
this the Microsoft report
any one have one anwser?
Thanks
Carlos
i have microsoft outlook 2007 SP1
windows vista enterprise SP1
and account POP3
Click to expand...
Click to expand...
Click to expand...
 
No, its probably a corrupt file or add-in causing it.

did you make a new profile yet?

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/



Exchange Messaging Outlook newsletter:
(e-mail address removed)




** Please include your Outlook version, Account type, and Windows Version
when requesting assistance **


Carlos Filipe said:
Yes, it is everything OK. This is a bug in outlook 2007?

"Diane Poremsky {MVP}" escreveu:
have you tried Help, Office diagnostics yet?

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/



Exchange Messaging Outlook newsletter:
(e-mail address removed)




** Please include your Outlook version, Account type, and Windows Version
when requesting assistance **


Carlos Filipe said:
No, i do not have nothing to access to outlook data Diane. I have one
more
Microsoft report Diane:
Problem signature
Problem Event Name: APPCRASH
Application Name: OUTLOOK.EXE
Application Version: 12.0.6316.5000
Application Timestamp: 4833a470
Fault Module Name: unknown
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Code: c0000005
Exception Offset: 03c47b6a
OS Version: 6.0.6001.2.1.0.256.4
Locale ID: 2070

Files that help describe the problem (some files may no longer be
available)
10087757.od
Version.txt
AppCompat.txt
minidump.mdmp

View a temporary copy of these files
Warning: If a virus or other security threat caused the problem,
opening a
copy of the files could harm your computer.

Extra information about the problem
LCID: 2070
Brand: Office12Crash
skulcid: 2070
Bucket ID: 843281219

it have one way to send you the files? this is the file AppCompat
<?xml version="1.0" encoding="UTF-16"?>
<DATABASE>
<EXE NAME="OUTLOOK.EXE" FILTER="GRABMI_FILTER_PRIVACY">
<MATCHING_FILE NAME="ACCDDS.DLL" SIZE="953192" CHECKSUM="0xF27CFD02"
BIN_FILE_VERSION="12.0.4518.1014" BIN_PRODUCT_VERSION="12.0.4518.0"
PRODUCT_VERSION="12.0.4518.1014" FILE_DESCRIPTION="Microsoft Access
Visual
Database Tools Diagram Surface" COMPANY_NAME="Microsoft Corporation"
PRODUCT_NAME="2007 Microsoft Office system"
FILE_VERSION="12.0.4518.1014"
ORIGINAL_FILENAME="ACCDDS.DLL" INTERNAL_NAME="ACCDDS"
LEGAL_COPYRIGHT="©
2006
Microsoft Corporation. All rights reserved." VERDATEHI="0x0"
VERDATELO="0x0"
VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32"
PE_CHECKSUM="0xEA13E" LINKER_VERSION="0x0"
UPTO_BIN_FILE_VERSION="12.0.4518.1014"
UPTO_BIN_PRODUCT_VERSION="12.0.4518.0"
LINK_DATE="10/27/2006 04:17:10" UPTO_LINK_DATE="10/27/2006 04:17:10"
EXPORT_NAME="ACCDDS.DLL" VER_LANGUAGE="Language Neutral [0x0]" />
<MATCHING_FILE NAME="ACCDDSF.DLL" SIZE="404320"
CHECKSUM="0x5C82F1B2"
BIN_FILE_VERSION="12.0.4518.1014" BIN_PRODUCT_VERSION="12.0.4518.0"
PRODUCT_VERSION="12.0.4518.1014" FILE_DESCRIPTION="Microsoft Access
Visual
Database Tools DDS Forms" COMPANY_NAME="Microsoft Corporation"
PRODUCT_NAME="2007 Microsoft Office system"
FILE_VERSION="12.0.4518.1014"
ORIGINAL_FILENAME="ACCDDSF.DLL" INTERNAL_NAME="ACCDDSF"
LEGAL_COPYRIGHT="©
2006 Microsoft Corporation. All rights reserved." VERDATEHI="0x0"
VERDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2"
MODULE_TYPE="WIN32"
PE_CHECKSUM="0x68F3B" LINKER_VERSION="0x0"
UPTO_BIN_FILE_VERSION="12.0.4518.1014"
UPTO_BIN_PRODUCT_VERSION="12.0.4518.0"
LINK_DATE="10/27/2006 04:17:21" UPTO_LINK_DATE="10/27/2006 04:17:21"
EXPORT_NAME="fm30.dll" VER_LANGUAGE="Language Neutral [0x0]" />
<MATCHING_FILE NAME="ACCDDSLM.DLL" SIZE="384872"
CHECKSUM="0x3469CF4B"
BIN_FILE_VERSION="12.0.4518.1014" BIN_PRODUCT_VERSION="12.0.4518.0"
PRODUCT_VERSION="12.0.4518.1014" FILE_DESCRIPTION="Microsoft Access
Visual
Database Tools Layout Manager" COMPANY_NAME="Microsoft Corporation"
PRODUCT_NAME="2007 Microsoft Office system"
FILE_VERSION="12.0.4518.1014"
ORIGINAL_FILENAME="ACCDDSLM.DLL" INTERNAL_NAME="ACCDDSLM"
LEGAL_COPYRIGHT="©
2006 Microsoft Corporation. All rights reserved." VERDATEHI="0x0"
VERDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2"
MODULE_TYPE="WIN32"
PE_CHECKSUM="0x6D64C" LINKER_VERSION="0x0"
UPTO_BIN_FILE_VERSION="12.0.4518.1014"
UPTO_BIN_PRODUCT_VERSION="12.0.4518.0"
LINK_DATE="10/27/2006 04:17:29" UPTO_LINK_DATE="10/27/2006 04:17:29"
EXPORT_NAME="ACCDDSLM.DLL" VER_LANGUAGE="Language Neutral [0x0]" />
<MATCHING_FILE NAME="ACCICONS.EXE" SIZE="1165584"
CHECKSUM="0xB422EB4A"
BIN_FILE_VERSION="12.0.4518.1014" BIN_PRODUCT_VERSION="12.0.4518.0"
PRODUCT_VERSION="12.0.4518.1014" FILE_DESCRIPTION="2007 Microsoft
Office
component" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="2007
Microsoft
Office system" FILE_VERSION="12.0.4518.1014"
ORIGINAL_FILENAME="icons.exe"
INTERNAL_NAME="icons.exe" LEGAL_COPYRIGHT="© 2006 Microsoft
Corporation.
All
rights reserved." VERDATEHI="0x0" VERDATELO="0x0" VERFILEOS="0x40004"
VERFILETYPE="0x0" MODULE_TYPE="WIN32" PE_CHECKSUM="0x126089"
LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="12.0.4518.1014"
UPTO_BIN_PRODUCT_VERSION="12.0.4518.0" LINK_DATE="10/26/2006 21:00:21"
UPTO_LINK_DATE="10/26/2006 21:00:21" VER_LANGUAGE="Language Neutral
[0x0]"
/>

best regards, and help me.....
Carlos

"Diane Poremsky {MVP}" escreveu:

since it happens when you shutdown, do you have anything else
accessing
outlook data, like a pda or a gadget in the sidebar?

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/



Exchange Messaging Outlook newsletter:
(e-mail address removed)




** Please include your Outlook version, Account type, and Windows
Version
when requesting assistance **


message


"Diane Poremsky {MVP}" escreveu:

Did you install Outlook 2002 or 2007?

When i shutdown outlook 2002 appears "microsoft outlook stop
workink"


--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/



Exchange Messaging Outlook newsletter:
(e-mail address removed)




** Please include your Outlook version, Account type, and Windows
Version
when requesting assistance **


message
windows vista enterprise sp1
office 2007 sp1
accont POP3
When i shutdown outlook 2002 appears "microsoft outlook stop
workink"
Problem signature
Problem Event Name: APPCRASH
Application Name: OUTLOOK.EXE
Application Version: 12.0.6316.5000
Application Timestamp: 4833a470
Fault Module Name: unknown
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Code: c0000005
Exception Offset: cbb82fea
OS Version: 6.0.6001.2.1.0.256.4
Locale ID: 2070

Extra information about the problem
LCID: 2070
Brand: Office12Crash
skulcid: 2070
Bucket ID: 842786722
this the Microsoft report
any one have one anwser?
Thanks
Carlos
i have microsoft outlook 2007 SP1
windows vista enterprise SP1
and account POP3
Click to expand...
Click to expand...
Click to expand...
 
new account? ...............i am another account in this computer and outlook
is Ok. We can repair the corrupt file? what i can do?

best regards
Carlos

"Diane Poremsky {MVP}" escreveu:
No, its probably a corrupt file or add-in causing it.

did you make a new profile yet?

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/



Exchange Messaging Outlook newsletter:
(e-mail address removed)




** Please include your Outlook version, Account type, and Windows Version
when requesting assistance **


Carlos Filipe said:
Yes, it is everything OK. This is a bug in outlook 2007?

"Diane Poremsky {MVP}" escreveu:
have you tried Help, Office diagnostics yet?

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/



Exchange Messaging Outlook newsletter:
(e-mail address removed)




** Please include your Outlook version, Account type, and Windows Version
when requesting assistance **


No, i do not have nothing to access to outlook data Diane. I have one
more
Microsoft report Diane:
Problem signature
Problem Event Name: APPCRASH
Application Name: OUTLOOK.EXE
Application Version: 12.0.6316.5000
Application Timestamp: 4833a470
Fault Module Name: unknown
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Code: c0000005
Exception Offset: 03c47b6a
OS Version: 6.0.6001.2.1.0.256.4
Locale ID: 2070

Files that help describe the problem (some files may no longer be
available)
10087757.od
Version.txt
AppCompat.txt
minidump.mdmp

View a temporary copy of these files
Warning: If a virus or other security threat caused the problem,
opening a
copy of the files could harm your computer.

Extra information about the problem
LCID: 2070
Brand: Office12Crash
skulcid: 2070
Bucket ID: 843281219

it have one way to send you the files? this is the file AppCompat
<?xml version="1.0" encoding="UTF-16"?>
<DATABASE>
<EXE NAME="OUTLOOK.EXE" FILTER="GRABMI_FILTER_PRIVACY">
<MATCHING_FILE NAME="ACCDDS.DLL" SIZE="953192" CHECKSUM="0xF27CFD02"
BIN_FILE_VERSION="12.0.4518.1014" BIN_PRODUCT_VERSION="12.0.4518.0"
PRODUCT_VERSION="12.0.4518.1014" FILE_DESCRIPTION="Microsoft Access
Visual
Database Tools Diagram Surface" COMPANY_NAME="Microsoft Corporation"
PRODUCT_NAME="2007 Microsoft Office system"
FILE_VERSION="12.0.4518.1014"
ORIGINAL_FILENAME="ACCDDS.DLL" INTERNAL_NAME="ACCDDS"
LEGAL_COPYRIGHT="©
2006
Microsoft Corporation. All rights reserved." VERDATEHI="0x0"
VERDATELO="0x0"
VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32"
PE_CHECKSUM="0xEA13E" LINKER_VERSION="0x0"
UPTO_BIN_FILE_VERSION="12.0.4518.1014"
UPTO_BIN_PRODUCT_VERSION="12.0.4518.0"
LINK_DATE="10/27/2006 04:17:10" UPTO_LINK_DATE="10/27/2006 04:17:10"
EXPORT_NAME="ACCDDS.DLL" VER_LANGUAGE="Language Neutral [0x0]" />
<MATCHING_FILE NAME="ACCDDSF.DLL" SIZE="404320"
CHECKSUM="0x5C82F1B2"
BIN_FILE_VERSION="12.0.4518.1014" BIN_PRODUCT_VERSION="12.0.4518.0"
PRODUCT_VERSION="12.0.4518.1014" FILE_DESCRIPTION="Microsoft Access
Visual
Database Tools DDS Forms" COMPANY_NAME="Microsoft Corporation"
PRODUCT_NAME="2007 Microsoft Office system"
FILE_VERSION="12.0.4518.1014"
ORIGINAL_FILENAME="ACCDDSF.DLL" INTERNAL_NAME="ACCDDSF"
LEGAL_COPYRIGHT="©
2006 Microsoft Corporation. All rights reserved." VERDATEHI="0x0"
VERDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2"
MODULE_TYPE="WIN32"
PE_CHECKSUM="0x68F3B" LINKER_VERSION="0x0"
UPTO_BIN_FILE_VERSION="12.0.4518.1014"
UPTO_BIN_PRODUCT_VERSION="12.0.4518.0"
LINK_DATE="10/27/2006 04:17:21" UPTO_LINK_DATE="10/27/2006 04:17:21"
EXPORT_NAME="fm30.dll" VER_LANGUAGE="Language Neutral [0x0]" />
<MATCHING_FILE NAME="ACCDDSLM.DLL" SIZE="384872"
CHECKSUM="0x3469CF4B"
BIN_FILE_VERSION="12.0.4518.1014" BIN_PRODUCT_VERSION="12.0.4518.0"
PRODUCT_VERSION="12.0.4518.1014" FILE_DESCRIPTION="Microsoft Access
Visual
Database Tools Layout Manager" COMPANY_NAME="Microsoft Corporation"
PRODUCT_NAME="2007 Microsoft Office system"
FILE_VERSION="12.0.4518.1014"
ORIGINAL_FILENAME="ACCDDSLM.DLL" INTERNAL_NAME="ACCDDSLM"
LEGAL_COPYRIGHT="©
2006 Microsoft Corporation. All rights reserved." VERDATEHI="0x0"
VERDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2"
MODULE_TYPE="WIN32"
PE_CHECKSUM="0x6D64C" LINKER_VERSION="0x0"
UPTO_BIN_FILE_VERSION="12.0.4518.1014"
UPTO_BIN_PRODUCT_VERSION="12.0.4518.0"
LINK_DATE="10/27/2006 04:17:29" UPTO_LINK_DATE="10/27/2006 04:17:29"
EXPORT_NAME="ACCDDSLM.DLL" VER_LANGUAGE="Language Neutral [0x0]" />
<MATCHING_FILE NAME="ACCICONS.EXE" SIZE="1165584"
CHECKSUM="0xB422EB4A"
BIN_FILE_VERSION="12.0.4518.1014" BIN_PRODUCT_VERSION="12.0.4518.0"
PRODUCT_VERSION="12.0.4518.1014" FILE_DESCRIPTION="2007 Microsoft
Office
component" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="2007
Microsoft
Office system" FILE_VERSION="12.0.4518.1014"
ORIGINAL_FILENAME="icons.exe"
INTERNAL_NAME="icons.exe" LEGAL_COPYRIGHT="© 2006 Microsoft
Corporation.
All
rights reserved." VERDATEHI="0x0" VERDATELO="0x0" VERFILEOS="0x40004"
VERFILETYPE="0x0" MODULE_TYPE="WIN32" PE_CHECKSUM="0x126089"
LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="12.0.4518.1014"
UPTO_BIN_PRODUCT_VERSION="12.0.4518.0" LINK_DATE="10/26/2006 21:00:21"
UPTO_LINK_DATE="10/26/2006 21:00:21" VER_LANGUAGE="Language Neutral
[0x0]"
/>

best regards, and help me.....
Carlos

"Diane Poremsky {MVP}" escreveu:

since it happens when you shutdown, do you have anything else
accessing
outlook data, like a pda or a gadget in the sidebar?

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/



Exchange Messaging Outlook newsletter:
(e-mail address removed)




** Please include your Outlook version, Account type, and Windows
Version
when requesting assistance **


message


"Diane Poremsky {MVP}" escreveu:

Did you install Outlook 2002 or 2007?

When i shutdown outlook 2002 appears "microsoft outlook stop
workink"


--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/



Exchange Messaging Outlook newsletter:
(e-mail address removed)




** Please include your Outlook version, Account type, and Windows
Version
when requesting assistance **


message
windows vista enterprise sp1
office 2007 sp1
accont POP3
When i shutdown outlook 2002 appears "microsoft outlook stop
workink"
Problem signature
Problem Event Name: APPCRASH
Application Name: OUTLOOK.EXE
Application Version: 12.0.6316.5000
Application Timestamp: 4833a470
Fault Module Name: unknown
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Code: c0000005
Exception Offset: cbb82fea
OS Version: 6.0.6001.2.1.0.256.4
Locale ID: 2070

Extra information about the problem
LCID: 2070
Brand: Office12Crash
skulcid: 2070
Bucket ID: 842786722
this the Microsoft report
any one have one anwser?
Thanks
Carlos
i have microsoft outlook 2007 SP1
windows vista enterprise SP1
and account POP3
Click to expand...
Click to expand...
Click to expand...
 

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