Outlook 2007: "Cannot save free/busy information"


R

rick cameron

Hi, all

I have been getting the error message "Cannot save free/busy information"
from Outlook frequently these days. It started when we changed our
configuration from connecting to an Exchange server on the LAN to using a
proxy Exchange server that forwards (I imagine) to another Exchange server
on a different LAN.

I have my profile configured to deliver to a local PST file.

It seems that Outlook does successfully update free/busy info on the server
sometimes; the error message appears fairly randomly - e.g. sometimes when I
delete a meeting request, but not every time.

Any ideas?

Thanks!

- rick
 
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M

Milly Staples [MVP - Outlook]

I would try posting this to an Exchange group if using the /cleanfreebusy
switch does not do it for you.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.
How to ask a question: http://support.microsoft.com/KB/555375


After furious head scratching, rick cameron asked:

| Hi, all
|
| I have been getting the error message "Cannot save free/busy
| information" from Outlook frequently these days. It started when we
| changed our configuration from connecting to an Exchange server on
| the LAN to using a proxy Exchange server that forwards (I imagine) to
| another Exchange server on a different LAN.
|
| I have my profile configured to deliver to a local PST file.
|
| It seems that Outlook does successfully update free/busy info on the
| server sometimes; the error message appears fairly randomly - e.g.
| sometimes when I delete a meeting request, but not every time.
|
| Any ideas?
|
| Thanks!
|
| - rick
 
R

rick cameron

Thanks for the suggestion Milly.

I tried starting Outlook with the /cleanfreebusy switch and I got an error
message: Cannot clean your local free/busy information.

Any thoughts?

Cheers

- rick
 
M

Milly Staples [MVP - Outlook]

Is the command line switch in the proper syntax?

Start->run->outlook.exe /cleanreminders. Note the space after the .exe and before the /


--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.
How to ask a question: http://support.microsoft.com/KB/555375


After furious head scratching, rick cameron asked:

| Thanks for the suggestion Milly.
|
| I tried starting Outlook with the /cleanfreebusy switch and I got an
| error message: Cannot clean your local free/busy information.
|
| Any thoughts?
|
| Cheers
|
| - rick
|
| || I would try posting this to an Exchange group if using the
|| /cleanfreebusy switch does not do it for you.
||
|| --
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact.
|| How to ask a question: http://support.microsoft.com/KB/555375
||
||
|| After furious head scratching, rick cameron asked:
||
||| Hi, all
|||
||| I have been getting the error message "Cannot save free/busy
||| information" from Outlook frequently these days. It started when we
||| changed our configuration from connecting to an Exchange server on
||| the LAN to using a proxy Exchange server that forwards (I imagine)
||| to another Exchange server on a different LAN.
|||
||| I have my profile configured to deliver to a local PST file.
|||
||| It seems that Outlook does successfully update free/busy info on the
||| server sometimes; the error message appears fairly randomly - e.g.
||| sometimes when I delete a meeting request, but not every time.
|||
||| Any ideas?
|||
||| Thanks!
|||
||| - rick
 
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D

Diane Poremsky [MVP]

See
http://wadingthrough.wordpress.com/2006/07/31/unable-to-clean-local-freebusy-information/.
If that fails, a new profile and pst or mailbox should fix it.

--
Diane Poremsky [MVP - Outlook]





EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.


rick cameron said:
Thanks for the suggestion Milly.

I tried starting Outlook with the /cleanfreebusy switch and I got an error
message: Cannot clean your local free/busy information.

Any thoughts?

Cheers

- rick

Milly Staples said:
I would try posting this to an Exchange group if using the /cleanfreebusy
switch does not do it for you.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.
How to ask a question: http://support.microsoft.com/KB/555375


After furious head scratching, rick cameron asked:

| Hi, all
|
| I have been getting the error message "Cannot save free/busy
| information" from Outlook frequently these days. It started when we
| changed our configuration from connecting to an Exchange server on
| the LAN to using a proxy Exchange server that forwards (I imagine) to
| another Exchange server on a different LAN.
|
| I have my profile configured to deliver to a local PST file.
|
| It seems that Outlook does successfully update free/busy info on the
| server sometimes; the error message appears fairly randomly - e.g.
| sometimes when I delete a meeting request, but not every time.
|
| Any ideas?
|
| Thanks!
|
| - rick
 

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