Outlook 2007 Beta 2, Runaway CPU Usage

[Guest]

My laptop (Toshiba S100) is now running full-bore, and hot! Windows Task
Manager shows CPU statistics at max. Outlook is consuming 96%+ CPU time
fluxuating between 96 and 98%, and memory usage of 33,432k - constant.

I have no idea what it may be doing, but this has happened before earlier
this week. I do not believe it is perfoming an autoarchive, as I have this
set to warn me before it begins.

To correct the immediate problem, I need to use the Windows Task Manager to
stop the process. When I exit Outlook normally, the GIU portion of the app
closes, but leaves the process running.

 

[Patrick Schmid]

Could it be indexing running? Do you have WDS3 installed?
You probably have to live with the way it is. It's beta software.

Patrick Schmid

 

[Diane Poremsky [MVP]]

what add-ins are installed? does it happen all the time or just at specific
times? What type of email account?

It could be desktop search building the index or an addin that is
misbehaving, I would begin by disabling the addins and making a new
profile.

 

[Diane Poremsky [MVP]]

It might be beta software, bat its not a typical problem, so he should not
haveto line with it figuring out why it is doing it is the hard part...

 

[Patrick Schmid]

Add-ins...right, that one slipped my mind. Thanks Diane!

If it's non of the standard problems, then I really don't know how to
figure out what is going on here for a non tech beta member, so I didn't
want to create any false hope.
Btw, I have seen rather random CPU spikes myself that happen from time
to time, but so far I have no idea what is causing them.

Patrick Schmid

 

[Guest]

Thanks Guys...

I'll try Diane's suggestions and get back to you. I can answer one item now
though: When this happens, the CPU goes very high and stays there until I
'kill' the Outlook process. And this does not happen all the time. It has
occurred three times this week, and I have had the Beta kit installed for
three weeks now.

BTW, how do you know I am not "technical"??? Is it the way I dress?

 

[Patrick Schmid]

BTW, how do you know I am not "technical"??? Is it the way I dress?

LOL. You got that wrong
Technical Office beta users are the 10,000 people who are members of the
official, private Office beta. They have direct access to MS for
support, submitting bugs, etc. This group has been testing Office since
November and no users have been added since to it.
As you posted your question in the public newsgroups instead of the
private beta newsgroups, it is rather obvious that you are not in the
tech beta.

Patrick Schmid

 

[tomax7]

Yeah WDS is keeping the HD/CPU. As soon as I downloaded and
reinstalled WDS it started sorting even while I was working, and
slowing things down to a crawl. Would be nice if they allowed a time
reference, like do this at 3am...

So I ended up uninstalling WDS, and uncheck the boxes in
Tools/Options/Preferences/Search. Hasn't bothered me and my HD/CPU are
quiet and humming along nicely now.

 

[Diane Poremsky [MVP]]

once the index is created it's fast and not intrusive and it should only
index when the system is idle.

 

[Guest]

Sorry - Windows Desktop Search (WDS), not Windows Defender Service (WDS) ...
same initials might have confused me. Must be because I'm not technical.

;-)

 

[Guest]

Actually, I did just install Windows Defender earlier this week. I have just
removed it and hope to have a little more peace & quiet.

Thanks All...

 

[tomax7]

Operative word here is "should"...

Diane Poremsky [MVP] wrote:
once the index is created it's fast and not intrusive and it should
only index when the system is idle.

But it doesn't. Starts right away and runs and runs. Maybe if I go
for coffee or wait 1/2 hour it might be as you say, but I'd rather have
the option that I do the deciding when it will run, like 3am in the
morning or something.

I've uninstalled it and things are nice and quiet. Plus I don't notice
a big lag time when doing a Search, so what have I gained in installing
it? Isn't this what Error Check (chkdsk /f) and Defragmentation do
besides?

Just one more TSR I don't need running.

 

[Guest]

It happened again this morning, as 'tomax7' described and I witnessed on
several other occasions.

I had to 'kill' Outlook '07, and have also un-installed the new WDS service.

To answer some of 'tomax7's question comment, when you use the mail search
text input field, as you type the search occurs, as you enter letters. It was
pretty neat while it lasted... Maybe MS can get the resource consumption to
be more appropriate...

 

[jpmetcalf]

I get max CPU usage on Outlook 2007 Beta whenever I send an email. It
can sit and receive all day long, but as soon as I reply, or compose
and press send. The CPU maxes out and does not stop until I close the
application.

 

[Guest]

I have exactly the same problem with my Beta 2 Outlook - every time composing
e-mail the application takes 100% CPU when it does the autosave or when
pressing send - it normally freezes for 30/45s before i can continue - i can
still type if i remember where i was in the sentence and look at the results
afterwards -

Any thoughts on resolution?

 

[Guest]

I've followed all of the advices and after I've uninstalled the WDSx2 =
(Search and Defender) and under Office: Tools>Options>Search uncheked the
functionality it actually works great!

Thanks all for your various suggestions - Office 2007 is definetly a neat
program.

Thx
Klas