Outlook 2007 & BCM SP1 high CPU and memory utilization cripples

[mar2741]

I recently installed Business Contact Manager on my PC which was
running Outlook 2007 and upgraded with SP1. The amount of CPU used by
BCM and SQLserver crippled Outlook making it unresponsive and
unusable. Everything else running on the PC experience a slowdown and
poor performance as well. I changed the SQLserver polling interval to
60 secconds and reduced maximum memory to 200. None of these changes
improved performance. When I disable the BCM add-in in Outlook,
everything works fine. Does anyone know how to fix this unacceptable
performance problem? If performance can't be significantly improved,
I must conclude that BCM is not a viable product. BTW, my PC is a
2Ghz dual core with 2GB of RAM. So, its not the hardware.

 

[Luther]

I recently installed Business Contact Manager on my PC which was
running Outlook 2007 and upgraded with SP1.  The amount of CPU used by
BCM and SQLserver crippled Outlook making it unresponsive and
unusable.  Everything else running on the PC experience a slowdown and
poor performance as well.  I changed the SQLserver polling interval to
60 secconds and reduced maximum memory to 200.  None of these changes
improved performance.  When I disable the BCM add-in in Outlook,
everything works fine.  Does anyone know how to fix this unacceptable
performance problem?  If performance can't be significantly improved,
I must conclude that BCM is not a viable product.  BTW, my PC is a
2Ghz dual core with 2GB of RAM.  So, its not the hardware.

If the BCM polling interval made no difference in CPU untilization,
then I would suspect that Windows Desktop Search is busy indexing your
BCM data. If Outlook is using little CPU (BCM runs inside the Outlook
process) but Sql is using a lot, then that's a likely explanation.
Also look for the

WDS should calm down once its indexed all the data in Sql. After that
it should just index changes to the data.