Outlook 2007 / 2003

[Bad Beagle]

I have Exchagne 2003 and have upgraded my client to Outlook 2007. Besides
the many performance issues with it I have run into something that I cannot
figure out. If I send an outside email to myself, it will arrive at Outlook
2003 desktop immediately, then it will arrive at my Blackberry that is on a
BES server, and then about 40 seconds later or more it will arrive at my
outlook 2007 desktop. I thought it may be my virus scanning program but I
disabled that with the same results. Any thoughts?

 

[Guest]

http://www.microsoft.com/downloads/...FD-1E09-49B6-9003-C4C47539DF66&displaylang=en

 

[Emily Lin [MSFT]]

Hi Bad Beagle,

Let's perform the steps below to see if Outlook 2007 can receive emails
without delay.

Step 1:
================
In the System Tray, if the Windows Desktop Search Indexing is running,
please right click it and then click Exit. Send an email to yourself to
test the issue. If the issue persists, go to step 2.

Step 2: Start Outlook in Safe Mode
================
1. Quit Outlook. Click Start menu, and click Run.
2. In the Open box, type: "Outlook /safe" (without the quotation marks).
Notes: There is a space character between Outlook and the forward slash (/).
3. Click OK.
4. If the problem doesn't occur under Outlook safe mode, please restart
Outlook in normal mode and remove Add-Ins
----------
1. On the Tools menu, click Trust Center Settings, and then click Add-ins.
2. In the Manage box, click the Com Add-ins, and then click Go.
3. In the "Add-Ins available" list, click to clear the check box for any
add-ins that are installed.
4. Click OK.

Does the issue still persist? If so, let's go ahead and perform the next
step.

Step 3: Create a new profile
================
1. Click Start menu > Control Panel
2. Double-click the Mail icon
3. In the Mail Setup dialog box, click Show Profiles. Click the General
tab, click "Prompt for a profile to be used".
4. Click Add.
5. In the New Profile dialog box, under Profile Name, type a descriptive
name for the new profile, and then click OK.
6. In the E-mail Accounts dialog box, select "Add a new e-mail account" in
the e-mail options, and then follow the wizard to configure your email
account.
7. Start Outlook with the new profile and perform a test.

Is the issue resolved in the new Outlook profile?

If anything is unclear or if you have any other concerns, please don't
hesitate to contact me.

Sincerely,

Emily Lin,

Microsoft Online Partner Support
Get Secure! - www.microsoft.com/security
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[Emily Lin [MSFT]]

Hi Bad Beagle,

I haven't heard back from you yet, and I was just writing to see if you
have had an opportunity to send me your feedback. If you could get back to
me at your convenience with the status of our issue, we will be able to
make headway towards a resolution. If you have any questions, please feel
free to let me know.
Sincerely,

Emily Lin,
Microsoft Online Partner Support

Get Secure! - www.microsoft.com/security

======================================================
When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from this issue.
======================================================
This posting is provided "AS IS" with no warranties, and confers no rights.
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[Emily Lin [MSFT]]

Hi Bad Beagle,

I have not received any responses from you lately, and I am just wondering
if you require further assistance or if the issue has been resolved. Please
let me know if there is anything that I can do for you. I look forward to
hearing from you soon.

Sincerely,

Emily Lin,
Microsoft Online Partner Support

Get Secure! - www.microsoft.com/security

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