Outlook 2003 won't shutdown

[Shark]

I just changed computers from one running MS XP OPSYS and Office 2003, which
worked well (computer didn't), and reloaded/imported to a new computer
running Vista Business. Every time I close Outlook 2003 it appears to
close, but the icon remains in the windows task bar and I continue to see
messages appear! I cannot restart outlook from the main icon or from the
task bar that offers me to restart Outlook. What I wind up doing is going
to the tasks/processes and stopping Outlook.exe and WinWord.exe and then I
can re-access Outlook. This is VERY frustrating.

I did see an article on the support page about WINFAX, but I am not running
this.

Any assistance would be appreciated.

Sharkey

 

[Kathleen Orland]

Other problems may prevent Outlook from shutting down. Examples are
Antivirus integration with Outlook, synch software for a handheld, Skype,
even the Vista gadget bar.

http://www.howto-outlook.com/faq/outlookdoesntclose.htm

 

[Shark]

Kathleen,

Outstanding! I found it was the Norton's 360 anti-spam COM add-in. I
disabled that and now Outlook shuts down properly! An added benefit was the
terrific website link you provided!

Thank you so much,

Shark

 

[Kathleen Orland]

It is an excellent website and will normally answer most people's Outlook
questions and address the most common of problems.