Outlook 2003 won't recongize custom contactform

[Ken]

Hi,

I have Outlook 2003. I'm also coming off a crash and had
to reformat my hard drive. Everything is working fine,
imported all my date back from my backup and re-installed
the custom form. Problem is, Outlook 2003 won't use the
custom form. I went into the contact folder properties
and made sure the form was shown in the "When posting to
this folder use" box. Also went into Forms Manager and
copied the form into the right window. Still no luck.
How can I get Outlook 2003 to recognize this form for
existing contacts?. It will show for new contacts. I
don't know VBA at all. Any help would be greatly
appreciated.

And thanks ahead of time for the help.

Ken

 

[Sue Mosher [MVP-Outlook]]

Where is the form published? What happens when you try to use it?

 

[Guest]

I have the form published in my personal forms library.
When I make a new contact, Outlook will use the custom
form. As I had mentioned in my original post, I did go
into the Contact properties and in the "When posting to
this folder area" made sure it said to use my custom
form. I just can't get my previous contacts to open
using the custom form. Outlook keeps using it's default
form, not my custom form. I even went into forms manager
and and copied the form to the right window in this
manager. Not sure what that does though.

Thanks for the help

Ken

 

[Sue Mosher [MVP-Outlook]]

You need to change the MessageClass on the existing items to point to your
new form's class. See
http://www.outlookcode.com/d/newdefaultform.htm#convert for several tools
and scripts to accomplish this.


--
Sue Mosher, Outlook MVP
Author of
Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers

 

[Ken]

Sue,

Thanks for the help. Had a hard time with what was on
this page but it did make me think so I did a little
searching in the Microsoft knowledge base. Found this
small tool and it worked.

http://support.microsoft.com/default.aspx?scid=kb;EN-
US;201089

Thanks Again

Ken