Outlook 2003 won't connect

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  • Start date Start date
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Guest

I've set Outlook 2003 to dial using the internet explorer dialer but it won't
connect. I have to connect to the internet first then open Outlook.
 
I get the following:


Task 'Wanadoo - Receiving' reported error (0x80040900) : 'The server name
you entered can not be found on the network (it might be down temporarily).
Please verify that you are online and that the server name is correct.'

I'm not online because Outlook doesn't dial up.
 
Does IE autoconnect on your machine now? Meaning if you open IE while not
connected and attempt to get to a site, does it dial?
 
IE does autoconnect.

Vince Averello said:
Does IE autoconnect on your machine now? Meaning if you open IE while not
connected and attempt to get to a site, does it dial?
Click to expand...
 
Just removed and readded the account as suggested and it still won't connect.

I tried setting Outlook to use the phone line and connect, this works, I get
a window asking for my username and password and have to click dial to
connect. Unfortunately, even when I tick the box to save the username and
password, the next time I open Outlook I'm asked for the username and
password and have to clikc dial again.

I'm starting to wonder why I bothered 'upgrading' to Outlook from OE6, at
least that would connect automatically.
 
Outlook 2003 was not developed with dial up users in mind so its managing of
dial up connections was never optimized or documented.
Previous versions would dial up automatically if the LAN connection type was
specified (when no LAN is detected, it would force a dial up). Might be
worth a try. Be sure to set an automatic polling interval when you do to
force the connection.
 
I've just set Outlook to use the LAN and ticked the box to connect via a
modem if Outlook is offline, but it still refuses to dial.

Russ Valentine said:
Outlook 2003 was not developed with dial up users in mind so its managing of
dial up connections was never optimized or documented.
Previous versions would dial up automatically if the LAN connection type was
specified (when no LAN is detected, it would force a dial up). Might be
worth a try. Be sure to set an automatic polling interval when you do to
force the connection.
--
Russ Valentine
[MVP-Outlook]
Paul said:
Just removed and readded the account as suggested and it still won't
connect.

I tried setting Outlook to use the phone line and connect, this works, I
get
a window asking for my username and password and have to click dial to
connect. Unfortunately, even when I tick the box to save the username and
password, the next time I open Outlook I'm asked for the username and
password and have to clikc dial again.

I'm starting to wonder why I bothered 'upgrading' to Outlook from OE6, at
least that would connect automatically.
Click to expand...
Click to expand...
 
Even when you have an automatic polling interval set?
--
Russ Valentine
[MVP-Outlook]
Paul said:
I've just set Outlook to use the LAN and ticked the box to connect via a
modem if Outlook is offline, but it still refuses to dial.

Russ Valentine said:
Outlook 2003 was not developed with dial up users in mind so its managing
of
dial up connections was never optimized or documented.
Previous versions would dial up automatically if the LAN connection type
was
specified (when no LAN is detected, it would force a dial up). Might be
worth a try. Be sure to set an automatic polling interval when you do to
force the connection.
--
Russ Valentine
[MVP-Outlook]
Paul said:
Just removed and readded the account as suggested and it still won't
connect.

I tried setting Outlook to use the phone line and connect, this works,
I
get
a window asking for my username and password and have to click dial to
connect. Unfortunately, even when I tick the box to save the username
and
password, the next time I open Outlook I'm asked for the username and
password and have to clikc dial again.

I'm starting to wonder why I bothered 'upgrading' to Outlook from OE6,
at
least that would connect automatically.

:

Hmmm, it's a long shot but try removing & readding the account.

IE does autoconnect.
Click to expand...
Click to expand...
Click to expand...
 
I've set Outllook to auto send/receive every 1 minute for all groups. It's
also set to auto send/recieve every minute when offline.

However, it still won't auto connect.

Russ Valentine said:
Even when you have an automatic polling interval set?
--
Russ Valentine
[MVP-Outlook]
Paul said:
I've just set Outlook to use the LAN and ticked the box to connect via a
modem if Outlook is offline, but it still refuses to dial.

Russ Valentine said:
Outlook 2003 was not developed with dial up users in mind so its managing
of
dial up connections was never optimized or documented.
Previous versions would dial up automatically if the LAN connection type
was
specified (when no LAN is detected, it would force a dial up). Might be
worth a try. Be sure to set an automatic polling interval when you do to
force the connection.
--
Russ Valentine
[MVP-Outlook]
Just removed and readded the account as suggested and it still won't
connect.

I tried setting Outlook to use the phone line and connect, this works,
I
get
a window asking for my username and password and have to click dial to
connect. Unfortunately, even when I tick the box to save the username
and
password, the next time I open Outlook I'm asked for the username and
password and have to clikc dial again.

I'm starting to wonder why I bothered 'upgrading' to Outlook from OE6,
at
least that would connect automatically.

:

Hmmm, it's a long shot but try removing & readding the account.

IE does autoconnect.
Click to expand...
Click to expand...
Click to expand...
 
Paul said:
I've set Outllook to auto send/receive every 1 minute for all groups.
It's also set to auto send/recieve every minute when offline.

However, it still won't auto connect.
Click to expand...

One minute is WAY too short. Try something not less than ten minutes.
 
I'm confused, how would changing the send/recieve interval to 10 minutes
ensure that Outlook dials up when I run it?
 
Paul said:
I'm confused, how would changing the send/recieve interval to 10
minutes ensure that Outlook dials up when I run it?
Click to expand...

Setting a send/receive interval that is too short can have unexpected
side-effects. I don't know that it will help in this particular case, but
in general, it will avoid problems, even if later on.
 
It won't help. If none of the connection type and automatic polling settings
force a dial up, it can't be done. In Outlook 2002, Outlook switched to
using the IE dialer to handle automatic dialing instead of doing it itself,
but never got it working quite right. By Outlook 2003, they had decided to
abandon dial up users altogether. They expect you to establish your
connection yourself before you start Outlook. Most of us started doing that
in Outlook 2002 as well because it worked so poorly.
 
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