Outlook 2003 will not start even in safe mode

[sofrustrated]

I have all updates installed, us Windows XP, I have Office 2003 PRO. When I
click on Outook it says it was shut down improperly and I also get a Business
Contact Manager message asking if I want to send a report. It asks if I want
to start in safe mode, if I say yes it won't and asks if I want to run a
repair which gives me Windows Installer over and over and it still will not
open. If I say no it won't open. After I go through all this, I can't get out
of these constant messages over and over, w/o shutting down my computer. I
have googled this problem and nothing I find which is little, fixes it. I
have no way to uninstall Office or Outlook that I can see, only fix or
remove. I clicked on fix, and it did not fix it. This just started this
morning.

 

[DL]

Assuming you have the Office cd.
Reboot the PC, insert Office cd, the Office installation screen should open,
after a short while. Select the repair option
PS If you dont use Business Contact Manager, in Add/Remove Programs
dialogue, uninstall BCM

 

[sofrustrated]

Thank you for trying to help DL. I had already removed the business contact
manager. I do not have the CD. As I recall, it was a download from the site
through a school program.

 

[DL]

If it was downloaded, from the internet, there should have been a setup file
which you should have saved to external media, together with the key -
presumably you did'nt and can no longer contact the school school for help
in obtaining the installation disks.
If you try; (after rebboting)
Start
Run
Outlook.exe /safe ( space between exe /)
Does outlook run?

Also if you start Word, and from the help menu select Detect/Repair, does
the repair run?

 

[sofrustrated]

I just now went to WORD and ran the repair option from help, it is the same
thing that OUtlook has prompted me to do all a.m. and what happened when I
went to control panel to the remove/add programs and hit the 'fix' button.
Nothing then is fixed. I also went to start, run, like you said and the same
thing happened as when I click on OUtlook from my desktop. Then I can't get
out of the all the error msgs and it never opens. I'm thinking of paying to
upgrade Outlook only to see if that helps, but I would need all my files from
my old Outlook to import. What do you think?

 

[DL]

Well theres little you can do if you dont have the Office cd
I wouldnt advise buying a standalone version of Outlook 2007, in your
circumstances.
Your data files, eg docs & outlook data is not effected by any
uninstallation of Office, or any upgrade of Office allthough a backup of
data is allways wise, in any event.
BTW you dont either import or export outlook data in any event, in any
uninstall or upgrade process

 

[sofrustrated]

Thank you for all of your help. I removed the Business Manager/Outlook 2003
and stupidly thought that was it. I went through my CDS thanks to you and
found Business Manager for OUtlook 2003. I chose the uninstall option and now
Outlook works fine. Thanks again.

 

[DL]

Glad its all ok

Thank you for all of your help. I removed the Business Manager/Outlook
2003
and stupidly thought that was it. I went through my CDS thanks to you and
found Business Manager for OUtlook 2003. I chose the uninstall option and
now
Outlook works fine. Thanks again.