Outlook 2003 Spam Filter and Rules...

B

bloodfart

Please help if you can, I've had this problem for months and it affects
me everyday. Here is the issue:


I run a website and get a ton of email. I use outlook 2003's junk
filter. Unfortunately, the junk filter runs before any rules I have
setup (My rules look for a particular subject line.).

Since outlook's junk email filter runs before my rules, and rules only
run in the inbox, I end up with legitimate emails going to the junk
email box.

Currently I run the rules in the junkbox manually. This is a big pain.
Anyone have ideas?
 
D

Diane Poremsky [MVP]

did you upgrade to sp1? Some of the junk mail / rules issues were resolved
with sp1.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/
 
W

Walt Basil

Please help if you can, I've had this problem for months and it affects
me everyday. Here is the issue:


I run a website and get a ton of email. I use outlook 2003's junk
filter. Unfortunately, the junk filter runs before any rules I have
setup (My rules look for a particular subject line.).

Since outlook's junk email filter runs before my rules, and rules only
run in the inbox, I end up with legitimate emails going to the junk
email box.

Currently I run the rules in the junkbox manually. This is a big pain.
Anyone have ideas?

Since you are running your own server, check out SpamAssassin
<http://spamassassin.apache.org/>. I have been most satisfied with it. It
runs on your mail server, and puts every incoming email through thousands of
tests to see if it's spam. It assigns a point value to every test, and the
total value is compared to the threshold limit (default is 5, and that's what
I use). Fully configurable, with white and black lists. You can use it
passively or actively.

On the passive side, it adds a couple headers and changes subject line to
********SPAM*******, while putting the original email into an attachment, and
giving you the first paragraph of the original email as text, telling you
that the rest is in the attachment, and has been identified as possible spam.
.. You can create a rule in Outlook to handle this the way you want. This is
how I used it since May of last year until about a month ago. I used it this
way just in case it identified something as spam that it shouldn't, and i
could intercept it. The only "mistakes" it made was with some CNN and eWeek
mailing lists. That was fixed early on by adding them to my white list. Every
now and then, a sales email that I was intentionally subscribed to (i.e.
Hallmark) would get labeled, but only because it was indeed adhering to
common spam technics.

About a month ago, I decided to have SpamAssassin work actively and send all
items marked as spam into each mail account's "spam" box. The user never
actaully sees this box, unless the spam switch is added to his/her username
on a POP client ([email protected]/spam).
 
B

bloodfart

Diane,

Thank you for answering me. Yes, I'm using SP1. Actually, I think SP1
may be the culprit. Here is a quote for Microsoft Help:

"Rules are now designed so that they do not act on messages that have
been moved to the Junk E-mail folder. This keeps e-mail considered to
be junk in the correct place rather than moving it to another folder
according to the rule."

Basically, this is MS saying their junk filter supercedes my rules. :(


did you upgrade to sp1? Some of the junk mail / rules issues were resolved
with sp1.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/


bloodfart said:
Please help if you can, I've had this problem for months and it affects
me everyday. Here is the issue:


I run a website and get a ton of email. I use outlook 2003's junk
filter. Unfortunately, the junk filter runs before any rules I have
setup (My rules look for a particular subject line.).

Since outlook's junk email filter runs before my rules, and rules only
run in the inbox, I end up with legitimate emails going to the junk
email box.

Currently I run the rules in the junkbox manually. This is a big pain.
Anyone have ideas?
 
B

Brian Tillman

bloodfart said:
Basically, this is MS saying their junk filter supercedes my rules. :(

I would agree with you. Why not flag those incorrectly categoried mesasges
as "Not Junk"? Alternatively, trun off Outlook's junk filter and get one
that's more tunable, like SpamBayes.
 
D

Diane Poremsky [MVP]

What happened before was that rules ran, then junk and mail sent to accounts
that got a lot of spam but were moved to another folder (such as many people
do with addresses used for news posts) did not have the junk filter applied
and they had a lot of spam to delete - now junk fires first then rules.

you'll need to add senders to safe lists if possible (not practical if you
have a lot of one time senders). if you have control over the mail server or
can enable spam filtering, do so. You can create rules to delete / move mail
that has spam assassins x-header tags and disable junk filtering or turn it
on low.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/


bloodfart said:
Diane,

Thank you for answering me. Yes, I'm using SP1. Actually, I think SP1
may be the culprit. Here is a quote for Microsoft Help:

"Rules are now designed so that they do not act on messages that have
been moved to the Junk E-mail folder. This keeps e-mail considered to
be junk in the correct place rather than moving it to another folder
according to the rule."

Basically, this is MS saying their junk filter supercedes my rules. :(


did you upgrade to sp1? Some of the junk mail / rules issues were resolved
with sp1.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/


bloodfart said:
Please help if you can, I've had this problem for months and it affects
me everyday. Here is the issue:


I run a website and get a ton of email. I use outlook 2003's junk
filter. Unfortunately, the junk filter runs before any rules I have
setup (My rules look for a particular subject line.).

Since outlook's junk email filter runs before my rules, and rules only
run in the inbox, I end up with legitimate emails going to the junk
email box.

Currently I run the rules in the junkbox manually. This is a big pain.
Anyone have ideas?
 

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