Outlook 2003 Sending 1 of 1 or 1 of 2 but nothing in the Outbox

[Cali Tech]

I have a hand full of people in the same company that are experiencing the
same issue. They do a send and receive and at the botton it says sending
message 1 of 1 or 1 of 2, but there is not message in the Outbox. I have
called the hosting company and called the ISP but they say all setting are
fine.

 

[Brian Tillman]

I have a hand full of people in the same company that are
experiencing the same issue. They do a send and receive and at the
botton it says sending message 1 of 1 or 1 of 2, but there is not
message in the Outbox. I have called the hosting company and called
the ISP but they say all setting are fine.

Possibly an undeliverab;e read receipt. See this:
http://www.howto-outlook.com/howto/deletereadreceipt.htm

 

[Cali Tech]

Do you know what would cause this? It is really funny that it happened to
half of the people in the company, because they were sending there read
receipts back. I turned them off for now but they do want them turned back on.
Thanks for download that worked out really good.

 

[Brian Tillman]

Do you know what would cause this?

There are multiple causes, but one common one is removing an account. It
can also happen if an account is receive-only. This isn't an exhaustive
list.

 

[Cali Tech]

Well it keeps happening on the same computers. I use the program and remove
the stuck read reciept and later another one gets stuck. Could this be a
sonicwall firewall issue or something to do with the ISP or Hosting site?

 

[Brian Tillman]

Well it keeps happening on the same computers. I use the program and
remove the stuck read reciept and later another one gets stuck. Could
this be a sonicwall firewall issue or something to do with the ISP or
Hosting site?

Do you have more than one mail address feeding into the mailbox from which
you download the messages? Do you have more than one account defined in
Outlook?

 

[Cali Tech]

No they all have just one account.

Do you have more than one mail address feeding into the mailbox from which
you download the messages? Do you have more than one account defined in
Outlook?

 

[Brian Tillman]

No they all have just one account.

The next time it happens, can you see the account value using the
MDBVU32.EXE program? I think it would be under the PR_RECEIVED_BY
properties, but I'm not sure.