outlook 2003 saves word attachments in a psudo folder

[matt joy]

There is a "psudo" folder that apparently holds word
attachments that are opened from email attachments within
outlook2003.

When users open an attached word document directly from
within an email message and use file save as to save the
document later the default location to save the files is
c:\documents and settings\(user account)\local
Settings\temporary internet files\OLK??? Where ??? is
some number or character string. The saveas dialouge
typically shows several word documents in the folder
entries but they cannot be opened, saved or deleted.
Using the internet explorer tools delete temporary
internet files feature has no apparent effect. How and
why are these here. It is annoying that the user cannot
save to the folder yet they are presented with a folder
that appears to be usable and appears to contain many
previously viewed word documents that cannot be accesed
or deleted. Doing a search of the C: drive with all
hidden folders and files showing doesn't reveal the
documents. Opening the folder directly doesn't allow you
to see any directory entries....

I miss the "old" simple days when a file was a file and a
folder was a folder and you could access it through
explorer and the DOS prompt....

So has anyone seen this and cleaned it up successfully?
Has anyone here sucessfully made it so save as doesn't
bring up an unusable folder in this situation?

(we have seen this on several computers )

 

[Diane Poremsky [MVP]]

http://www.outlook-tips.net/archives/20030828.htm

if you know the path, you can browse and delete the files from dos.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/

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[Milly Staples [MVP - Outlook]]

It is not a "pseudo" folder, it is the Outlook Temporary Folder. Use
Windows Search to find the folder and empty its contents.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After searching google.groups.com and finding no answer, matt joy asked:

| There is a "psudo" folder that apparently holds word
| attachments that are opened from email attachments within
| outlook2003.
|
| When users open an attached word document directly from
| within an email message and use file save as to save the
| document later the default location to save the files is
| c:\documents and settings\(user account)\local
| Settings\temporary internet files\OLK??? Where ??? is
| some number or character string. The saveas dialouge
| typically shows several word documents in the folder
| entries but they cannot be opened, saved or deleted.
| Using the internet explorer tools delete temporary
| internet files feature has no apparent effect. How and
| why are these here. It is annoying that the user cannot
| save to the folder yet they are presented with a folder
| that appears to be usable and appears to contain many
| previously viewed word documents that cannot be accesed
| or deleted. Doing a search of the C: drive with all
| hidden folders and files showing doesn't reveal the
| documents. Opening the folder directly doesn't allow you
| to see any directory entries....
|
| I miss the "old" simple days when a file was a file and a
| folder was a folder and you could access it through
| explorer and the DOS prompt....
|
| So has anyone seen this and cleaned it up successfully?
| Has anyone here sucessfully made it so save as doesn't
| bring up an unusable folder in this situation?
|
| (we have seen this on several computers )

 

[matt joy]

Thasnk you all for your input.

Here is the answer to the problem with the inaccessible
files. Open mycomputer.. from the tools menu choose
folder options. From the view tab look for the Hide
protected operating system files and uncheck it. Now you
should be able to find documents within or browse to the
folder that stores the word attachments when outlook
opens a word attachment.

Otherwise you can open the folder directly by choosing
start run and inserting the path to the folder in the run
dialoug box. The path to the temp folder is held in the
registry key
HKEY_CURRENT_USER\Software\Microsoft\Office\11.0
\Outlook\Security