Outlook 2003: Problem in sharing contacts

[Steve Cornelius]

My company uses Outlook 2003 within an Exchange environment. My
9-person department wishes to create a common contact list of all the
vendors we use. I created a Contacts folder called "Department
contacts" and shared it with all department members giving each
"Editor" permission.

However, when a department member clicks on "Open Shared Contacts" and
clicks my name, my personal contacts appear instead. I examined the
properties of my personal contacts and there is no sharing. I again
checked the properties of department contacts and they show that I am
attempting to share the folder.

Why is Outlook sharing my private contacts folder instead of our vendor
folder?

Thanks in advance.

Steve

 

[Sue Mosher [MVP-Outlook]]

A better solution would be to create the shared contacts folder in the Public Folders hierarchy.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers

 

[Steve Cornelius]

Thanks for the quick response. I assume this shared contacts folder can
only be created by the Administrator?

Steve

 

[Sue Mosher [MVP-Outlook]]

No, it can be created by anyone to whom the Exchange administrator has granted permission. One idea is for the admin to give each department a top-level public folder where the department can create and manage the folders it needs.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers