Outlook 2003 Pro with XP Pro Too Slow with McAfee 2004

J

Jason

I just bought a new high-end brandname laptop with XP
Pro. In it, I:
- installed Office 2003 Pro,
- installed McAfee Internet Security Center 6.0 2004
(including Firewall, AntiVirus, Privacy Service,
Spamkiller), and
- downloaded and installed all latest MS and McAfee
software updates,
by the books. Hoping to lessen intra-computer response,
I opted out some sub-features in McAfee. The
installations were easy. Without McAfee, Outlook 2003
was fast, reliable. After installing and working with
McAfee, Outlook 2003 is miserably slow in most operations
(send/receive, clicking on emails/files in Inbox, Send,
other folders), and sometimes appears to freeze. I
deinstalled McAfee, and Outlook 2003 was fast again. I
reinstalled McAfee, the same problem occurs. So, I have
a painful Outlook 2003 operational response time issue.
Any clear step by step advice and procedure to FIX this
pain would be graciously appreciated. Thank you.
 
M

Milly Staples [MVP - Outlook]

Since you have confirmed that McAfee is the problem, why not switch to a
different product?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After searching google.groups.com and finding no answer, Jason asked:

| I just bought a new high-end brandname laptop with XP
| Pro. In it, I:
| - installed Office 2003 Pro,
| - installed McAfee Internet Security Center 6.0 2004
| (including Firewall, AntiVirus, Privacy Service,
| Spamkiller), and
| - downloaded and installed all latest MS and McAfee
| software updates,
| by the books. Hoping to lessen intra-computer response,
| I opted out some sub-features in McAfee. The
| installations were easy. Without McAfee, Outlook 2003
| was fast, reliable. After installing and working with
| McAfee, Outlook 2003 is miserably slow in most operations
| (send/receive, clicking on emails/files in Inbox, Send,
| other folders), and sometimes appears to freeze. I
| deinstalled McAfee, and Outlook 2003 was fast again. I
| reinstalled McAfee, the same problem occurs. So, I have
| a painful Outlook 2003 operational response time issue.
| Any clear step by step advice and procedure to FIX this
| pain would be graciously appreciated. Thank you.
 
G

Guest

Thanks. My understanding is Norton is an alternative but
is no better. I need practical steps to FIX this, and am
sure I am not the only with this problem. Tips? Thanks.
 
J

Jason

Thanks again. McAfee Privacy Service was found to be the
culprit. I reinstalled the McAfee Internet Security
Center withOUT the Privacy Service, thus only installed
VirusScan and Firewall, and it worked like normal again.
 

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