Outlook 2003 Outbox

[Perry Diels]

Hello all,

I have a problem with my outbox in Outlook 2003. Typically the outbox
headers that are displayed in italic fonts are ready to be sent, this is how
they are displayed when a new email message is created. As soon as an outbox
message is clicked it opens for further editing and the header is displayed
in normal fonts. When saving the edited message the header is in normal
fonts and when applying the send & receive command the message is not sent,
unless in stead of saving the message choosing the "send" command which
makes the header back in italic, it is ready for sending. All this is normal
behavior according to the Outlook (2000/XP/2003) help files. My problem is
that even after hitting the send button, the message header does not become
italic and hence the edited message is not sent after the send & receive
command. As soon as a header is selected in the outbox folder it also
becomes normal in stead of italic and the message is not sent. If only one
(1) message is present in the outbox, as soon as opening the outbox, the
single message is not longer displayed in italic (logic because the only
present message is automatically selected), hence again it is not possible
to send it with the send & receive command, it just stays in the outbox
folder.

I have been looking around in the Outlook options without any success.
Automatic preview is disabled
I have done a "detect and repair" did not help (I even had to re-enter my
account settings)
I have created a new profile, same problem
This installation is an upgrade from Outlook XP
Cannot uninstall and reinstall everything, I would loose my Office XP
"Proofing Tools"

I have no further ideas, anyone ?....
All help and ideas appreciated.

Perry Diels

 

[Terry Krueger]

[posted and mailed]

Hello all,

I have a problem with my outbox in Outlook 2003. Typically the outbox
headers that are displayed in italic fonts are ready to be sent, this
is how they are displayed when a new email message is created. As soon
as an outbox message is clicked it opens for further editing and the
header is displayed in normal fonts. When saving the edited message
the header is in normal fonts and when applying the send & receive
command the message is not sent, unless in stead of saving the message
choosing the "send" command which makes the header back in italic, it
is ready for sending. All this is normal behavior according to the
Outlook (2000/XP/2003) help files. My problem is that even after
hitting the send button, the message header does not become italic and
hence the edited message is not sent after the send & receive command.
As soon as a header is selected in the outbox folder it also becomes
normal in stead of italic and the message is not sent. If only one (1)
message is present in the outbox, as soon as opening the outbox, the
single message is not longer displayed in italic (logic because the
only present message is automatically selected), hence again it is not
possible to send it with the send & receive command, it just stays in
the outbox folder.

I have been looking around in the Outlook options without any success.
Automatic preview is disabled
I have done a "detect and repair" did not help (I even had to re-enter
my account settings)
I have created a new profile, same problem
This installation is an upgrade from Outlook XP
Cannot uninstall and reinstall everything, I would loose my Office XP
"Proofing Tools"

I have no further ideas, anyone ?....
All help and ideas appreciated.

Perry Diels

I just discovered that I'm having this exact same problem with Outlook
XP/2002! I haven't found a fix yet but, I discovered that a Scansoft
PDF Converter Addin has some effect on what's happening. If it's
enabled and I edit a message in the Outbox and then Send it, it doesn't
turn Italic waiting to be sent. If I disable the Addin, the message
will be Italic. However, if I leave the Outbox and come back it
immediately changes back to Normal Bold fonts if its the only message in
the Outbox. If more than one message is in the Outbox, just selecting
it turns it from Italic to Normal. Weird Problem! Need to play with it
some more to see if I can out what else is causing the message to change
its status just by selecting it.

terry

 

[Peter Mead]

Hello Everybody.

I also have this problem with Outlook 2003 under Windows XP Pro. It i
a new PC with all new installation (i.e. not an upgrade from Outloo
XP). The same problem also occurs using Outlook Express 6 on the sam
system.

I have applied all available patches for XP and Office, but there wa
no improvement in the situation.

I am using Norton Internet Security 2004. Could this be interacting i
some adverse way?

I do not have a solution. Any help would be appreciated.

Regards,

Peter.

 

[Paul]

This has to do with a pdf addin for Outlook.

Go to you options/ comms addins and remove the pdf addon then restart

Hope this help.

I did it and it fixed it straight away