Outlook 2003 - New Mail Notifications - SBS 2003

  • Thread starter Thread starter John Smith
  • Start date Start date
J

John Smith

Hi,

Recently my clients has started to complain that their Outlook 2003 is not
giving them new mail notifications until they manually do a send and
receive. They are all running XP Pro and I was wondering if anyone was aware
of solutions to this problems. From reading on the web it would appear that
an rpc service polls the Exchange server every minute to see if there is new
mail, could the problem be related to Windows XP SP2 ?

Any help is most welcome.

Cheers

Ray
 
John Smith said:
Recently my clients has started to complain that their Outlook 2003
is not giving them new mail notifications until they manually do a
send and receive. They are all running XP Pro and I was wondering if
anyone was aware of solutions to this problems. From reading on the
web it would appear that an rpc service polls the Exchange server
every minute to see if there is new mail, could the problem be
related to Windows XP SP2 ?

Certainly could. Add Outlook to the firewall exceptions list.
 

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