Outlook 2003 - Never send a response is not working

[vimalkanth]

Hi,

We have a windows service application which reads mails received in
particular user account and updates them in database.We have
configured that user account in Outlook 2003 and set never send read
receipts (Tools -> Options-> Preferences->E-Mail Options->Tracking
Options->Never send a response) if an email requires the same. But
read receipts are sent still from this account.

If a user manually opens Outlook 2003 to reads that mail in that
account, then read receipt is not sent.

Can anyone helps us to solve this issue.

Thanks in advance,
Vimal

 

[Roady [MVP]]

So where is your custom application actually reading the mail from?

 

[vimalkanth]

Our application reading mails from mail server (MS Exchange server).

Vimal.

So where is your custom application actually reading the mail from?

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

Hi,

We have a windows service application which reads mails received in
particular user account and updates them in database.We have
configured that user account in Outlook 2003 and set never send read
receipts (Tools -> Options-> Preferences->E-Mail Options->Tracking
Options->Never send a response) if an email requires the same. But
read receipts are sent still from this account.

If a user manually opens Outlook 2003 to reads that mail in that
account, then read receipt is not sent.

Can anyone helps us to solve this issue.

Thanks in advance,
Vimal

 

[Joe Grover]

I believe the "Never send read receipts" is a client-side setting, and is
only active when Outlook is running, so using another application (i.e.
custom app accessing mailbox) would not be affected by this setting.

Our application reading mails from mail server (MS Exchange server).

Vimal.

So where is your custom application actually reading the mail from?

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

Hi,

We have a windows service application which reads mails received in
particular user account and updates them in database.We have
configured that user account in Outlook 2003 and set never send read
receipts (Tools -> Options-> Preferences->E-Mail Options->Tracking
Options->Never send a response) if an email requires the same. But
read receipts are sent still from this account.

If a user manually opens Outlook 2003 to reads that mail in that
account, then read receipt is not sent.

Can anyone helps us to solve this issue.

Thanks in advance,
Vimal

 

[vimalkanth]

Thanks for the reply.

Can you please let me know, shall we can set something like "Never
send read receipts" in Exchange server.

Regards,
Vimal

I believe the "Never send read receipts" is a client-side setting, and is
only active when Outlook is running, so using another application (i.e.
custom app accessing mailbox) would not be affected by this setting.

Our application reading mails from mail server (MS Exchange server).

Vimal.

So where is your custom application actually reading the mail from?
--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

Hi,
We have a windows service application which reads mails received in
particular user account and updates them in database.We have
configured that user account in Outlook 2003 and set never send read
receipts (Tools -> Options-> Preferences->E-Mail Options->Tracking
Options->Never send a response) if an email requires the same. But
read receipts are sent still from this account.
If a user manually opens Outlook 2003 to reads that mail in that
account, then read receipt is not sent.
Can anyone helps us to solve this issue.
Thanks in advance,
Vimal

 

[Joe Grover]

Not that I'm aware of by default, particularly on a user-specific basis. It
looks like you can write a script that removes the read receipt requests
from incoming emails, but that would likely do it for the entire
organization.

http://www.vamsoft.com/howto-readreceipt.asp

Thanks for the reply.

Can you please let me know, shall we can set something like "Never
send read receipts" in Exchange server.

Regards,
Vimal

I believe the "Never send read receipts" is a client-side setting, and is
only active when Outlook is running, so using another application (i.e.
custom app accessing mailbox) would not be affected by this setting.

Our application reading mails from mail server (MS Exchange server).

On May 3, 5:44 pm, "Roady [MVP]"
So where is your custom application actually reading the mail from?

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook
2003http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

We have a windows service application which reads mails received in
particular user account and updates them in database.We have
configured that user account in Outlook 2003 and set never send read
receipts (Tools -> Options-> Preferences->E-Mail Options->Tracking
Options->Never send a response) if an email requires the same. But
read receipts are sent still from this account.

If a user manually opens Outlook 2003 to reads that mail in that
account, then read receipt is not sent.

Can anyone helps us to solve this issue.

Thanks in advance,
Vimal

 

[vimalkanth]

Thanks Joe.

Not that I'm aware of by default, particularly on a user-specific basis. It
looks like you can write a script that removes the read receipt requests
from incoming emails, but that would likely do it for the entire
organization.

http://www.vamsoft.com/howto-readreceipt.asp

Thanks for the reply.

Can you please let me know, shall we can set something like "Never
send read receipts" in Exchange server.

Regards,
Vimal

I believe the "Never send read receipts" is a client-side setting, and is
only active when Outlook is running, so using another application (i.e.
custom app accessing mailbox) would not be affected by this setting.

Our application reading mails from mail server (MS Exchange server).
Vimal.
On May 3, 5:44 pm, "Roady [MVP]"
So where is your custom application actually reading the mail from?
--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook
2003http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

Hi,
We have a windows service application which reads mails received in
particular user account and updates them in database.We have
configured that user account in Outlook 2003 and set never send read
receipts (Tools -> Options-> Preferences->E-Mail Options->Tracking
Options->Never send a response) if an email requires the same. But
read receipts are sent still from this account.
If a user manually opens Outlook 2003 to reads that mail in that
account, then read receipt is not sent.
Can anyone helps us to solve this issue.
Thanks in advance,
Vimal

 

[Victor Ivanidze]

Hello,


have a look at this third-party utility:
http://www.ivasoft.biz/rrr.shtml


Regards,
Victor Ivanidze

Thanks Joe.

Not that I'm aware of by default, particularly on a user-specific basis.
It
looks like you can write a script that removes the read receipt requests
from incoming emails, but that would likely do it for the entire
organization.

http://www.vamsoft.com/howto-readreceipt.asp

Thanks for the reply.

Can you please let me know, shall we can set something like "Never
send read receipts" in Exchange server.

I believe the "Never send read receipts" is a client-side setting, and
is
only active when Outlook is running, so using another application
(i.e.
custom app accessing mailbox) would not be affected by this setting.

Our application reading mails from mail server (MS Exchange server).

On May 3, 5:44 pm, "Roady [MVP]"
So where is your custom application actually reading the mail from?

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook
2003http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

We have a windows service application which reads mails received
in
particular user account and updates them in database.We have
configured that user account in Outlook 2003 and set never send
read
receipts (Tools -> Options-> Preferences->E-Mail
Options->Tracking
Options->Never send a response) if an email requires the same.
But
read receipts are sent still from this account.

If a user manually opens Outlook 2003 to reads that mail in that
account, then read receipt is not sent.

Can anyone helps us to solve this issue.

Thanks in advance,
Vimal