Outlook 2003 - Network Password Screen - HELP !!

G

Guest

I can not log into my Outlook. Here are some of the symptoms and resolutions
attempted.

First, current config. XP pro ( sp2 ), Office Outlook 2003 ( sp1 ), Mcafee
Firewall and Virus scan ( firewall disabled during this excercise and email
scan turned off).

Symptoms: When I open OL2003, I receive a network password screen. I type
in password and receive 0x800ccc92 error message. ISP and I have confirmed
all the settings are correct. I can log in to receive email from their
webmail access point. Also, If I create mail, the outgoing mail will be sent
although the network password screen will not accept my password. I just
can't receive my mail in OL 2003. The password in email accounts is saved
some of the times and disappears other times.

Resolutions: I have modified the registry entry several times as suggested
by Andreas here. I have deleted and recreated email accounts and profiles.
I have run Packetmon trace from analogx. I have turned on troubleshooter
log.

Calling all outlook gurus and experts
 
G

Guest

One more item. I have two email accounts with ISP. Use Outlook for work and
OE 6 ( sp2 ) for home. OE is working perfectly.
 
G

Guest

Update:

I created a 2nd XP user in Windows with Admin rights and outlook is working
perfectly for that user. I suspect I have a corrupted file with my original
OL 2003 with my first user ID.
Question: Are there some files I can copy over from the working OL2 2003
that will solve my Network PAssword Request screen and 0x8000ccc92 error ? I
really don't want to have 2 user ids in XP and have to switch to check email.
 

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