Outlook 2003 - much of print dialog is greyed

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

Outlook 2003 (11.6359.6408 SP1) on Windows XP Pro SP2.

When the user selects more than one item in a folder and initiates the Print
dialog, for Memo Style almost all controls in the dialog are greyed out and
unchangeable. E.g. the name of the printer cannot be changed from the system
default printer, the printer properties cannot be accessed, Page Setup and
Define Styles buttons are greyed as are Number of pages and Number of copies.

The OK and Cancel buttons work, but not much else.

When a single item is selected, the print dialog is normal for some items,
greyed
out and inaccessible for others - I haven't figured out a pattern for this.

This problem does not occur on at least one other computer with the same OS
and same version of Outlook that I've looked at.

It does not matter which printer is selected for the default and the print
dialog operates normally in all other applications.

Thanks for any help.
 
Looking closer, the pattern seems to be:
- any single Plain Text message - print dialog OK
- any single message with HTML in it - print dialog greyed
- any multiple messages selected, all plain, all HTML, or a mix - print
dialog greyed
 
oops...

Looking closer, the pattern seems to be:
- any single Plain Text message - print dialog OK
- any single message with HTML in it - print dialog greyed
- any multiple messages selected, all plain, all HTML, or a mix - print
dialog greyed
 
This issue has not yet been resolved. Can I have the assistance of a
"Microsoft Support Professional" please?
 
This issue has not yet been resolved. Can I have the assistance of a
"Microsoft Support Professional" please?
Click to expand...

This group is not an official Microsoft support channel. Go to
http://support.microsoft.com/, click on Microsoft Services>Support Services
in the left-hand frame, and locate your support options there.
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Similar Threads

Opening Printing dialog box is very slow! 1
Can only print to Default Printer in Outlook 2003 2
Delete "sent items" is greyed out 4
Can not choose Printer when printing HTML Emails from File-Print M 2
Properties are greyed out when using memo style for printing 1
Cant print from outlook and other problems 6
Backup is not working 16
Outlook 2003 Save Attachment Greys out 1

Back
Top