outlook 2003 mail

B

BPorter

Each time I receive email from others (and even when I've tested by sending
email from my work laptop to myself and read it on my personal PC -- both are
Outlook 2003), the personal computer displays the message as an attachment
called "originalmail.eml" yet in the body of the email, my work's security
tagline statement appears. When I open the .eml attachment, the message I
sent is there and intact. Does anyone know how to fix this? It happens also
when I get forwards from other people -- whatever they forward comes in as an
attachment rather than in the true body of the email. Thanks for any help or
if you can point me in the right direction.
 
B

Brian Tillman [MVP - Outlook]

Each time I receive email from others (and even when I've tested by
sending
email from my work laptop to myself and read it on my personal PC -- both
are
Outlook 2003), the personal computer displays the message as an attachment
called "originalmail.eml" yet in the body of the email, my work's security
tagline statement appears. When I open the .eml attachment, the message I
sent is there and intact. Does anyone know how to fix this? It happens
also
when I get forwards from other people -- whatever they forward comes in as
an
attachment rather than in the true body of the email. Thanks for any help
or
if you can point me in the right direction.

Outlook doesn't do anything with the EML file type. That's an Outlook
Express file type. I suspect your security app may be affecting the
incoming mail. If there any way to examine the message brfore it gets
filtered by the security program? What type of account (Exchange, POP,
etc.) do you use?
 
B

BPorter

Hmmm, odd b/c I don't even have OLE loaded. I don't know - how would I
determine a way to grab an incoming msg before my security software scans it?
Would disabling the software accomplish? For this particular scenario, it
is typically Exchange originated msgs to a POP account, however it is also
yahoo originated emails that do the same thing (I think those are POP3 as
well but cannot recall for sure ... maybe imap).
 
B

Brian Tillman [MVP - Outlook]

Hmmm, odd b/c I don't even have OLE loaded.

Every Windows version since Windows 98 at least has OE installed by default.
I don't know - how would I
determine a way to grab an incoming msg before my security software scans
it?
Would disabling the software accomplish? For this particular scenario, it
is typically Exchange originated msgs to a POP account, however it is also
yahoo originated emails that do the same thing (I think those are POP3 as
well but cannot recall for sure ... maybe imap).

If the message is on an Exchange server, can you use Outlook Web Access to
look at it? If on Yahoo, login in via Yahoo Mail's web access to examine
it.
 

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