outlook 2003 in cached mode

[ziad.feghali]

Hi there,
outlook 2003 with exchange accouint, is reaching its proces to more
than one GB and then crash.
there is no add-ins in outlook.
do you have any idea from where can it be?
thanks,
Ziad

 

[neo [mvp outlook]]

With memory utilization that high, then I would look for things like desktop
search and/or disable real-time antivirus from scanning the OST, OAB, and
PST files. Other than that, how big (items and size) is your mailbox and/or
OST file? Reason I do know that the more items and bigger size means
Outlook does work harder.

 

[ziad.feghali]

With memory utilization that high, then I would look for things like desktop
search and/or disable real-time antivirus from scanning the OST, OAB, and
PST files. Other than that, how big (items and size) is your mailbox and/or
OST file? Reason I do know that the more items and bigger size means
Outlook does work harder.






- Show quoted text -

Actually, all the users here are working with the same version of
outlook and almost with the same size of mailbox in Cach mode. the
sixe actually is around 1.6GB and i have people running under 5GB
without having any issue.

the antivirus is officescan which is running same on all machine.

windows desktop search is not yer implemented and there is no indexing
software neither any integrated software with outlook installed on
this machine.

something to add is that the problem is seen when the user leaves his
machine logged on with outlook opened on idle time for certain time,
for a lunch break for example.

 

[neo [mvp outlook]]

I hate to beat a dead horse and I know you mentioned Microsoft's desktop
search, but did you verify that the person doesn't have any type of 3rd
party desktop search thing going on (Yahoo, Google, X1, Ask, Copernic,
..etc). I only go there because it if it tied to the machine being idle,
this is when some sort of indexing kicks in to take advantage of the user
being away.