Outlook 2003 / IE6 "Send Page by Email" Problem

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

Hello,

We are having a problem with IE6 and Outlook 2003. Our helpdesk is opening
a form letter on our intranet (.doc). This opens in their IE. They make the
changes to the letter and then click "Send Page by Email". This opens a new
email message in Outlook and instead of attaching the doc as an attachment it
trys to convert it to HTML and inserts the content as garbled (unreadable)
text in the body of the message.

Is there a suggestion on how to perform this process properly or resolve our
issue?

Thanks,

Brandon
 
if you use HTML formatting as your default, HTML pages will be inserted into
the email messages, not attached.
 
I changed the format my Outlook client composes email in from HTML to both
plain text and rich text and it does "attach" a file now but, it still seems
to want to attach what has been opened as a Word 2003 document as an HTML
file and it definately still messes up the content of the attachment
(probably because it thinks its HTML).

How can the Word doc opened in IE be sent as a "Page by Email" via Outlook
and Outlook attach it properly as a .doc?

Thanks,

Brandon
___

Diane Poremsky said:
if you use HTML formatting as your default, HTML pages will be inserted into
the email messages, not attached.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/






JB said:
Hello,

We are having a problem with IE6 and Outlook 2003. Our helpdesk is
opening
a form letter on our intranet (.doc). This opens in their IE. They make
the
changes to the letter and then click "Send Page by Email". This opens a
new
email message in Outlook and instead of attaching the doc as an attachment
it
trys to convert it to HTML and inserts the content as garbled (unreadable)
text in the body of the message.

Is there a suggestion on how to perform this process properly or resolve
our
issue?

Thanks,

Brandon
Click to expand...
Click to expand...
 

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