Outlook 2003 freezes on startup

[Elling Hamso]

I have just installed Outlook 2003 on XP and when I start the application it
immediately freezes completely. Anybody able to help?

 

[JG007]

I have just installed Outlook 2003 on XP and when I start the application it
immediately freezes completely. Anybody able to help?

few things to try,

1>go to control panel,add or remove programs , office , select re-install or
repair

2> run "C:\Program Files\Microsoft Office\OFFICE11\outlook.exe /safe" and
see if this opens okay ( pretty much same as number 3 )

3> rename "C:\Documents and Settings\<your user name>\Application
Data\Microsoft\Outlook " and "C:\Documents and Settings\<your user
name>\Local Settings\Application Data\Microsoft\Outlook " and test to see if
it opens then .

4> run "C:\Program Files\Common Files\System\MSMAPI\1033\mlcfg32.cpl " ,
click show profiles and create a new profile to see if that opens up ok ,
remembering to select either prompt for a profile or changing it to use the
one you created as the default.

 

[Elling Hamso]

Thanks, this helped part of the way, now the application only freezes when
sending emails (IMAP), this is so frustrating!.

Elling