R
Richard Stevenson
Hi all
I'm running a Sendmail server, with both smtps and STARTTLS enabled
(smtps on port 465, STARTTLS on both 25 and 587). This works fine
with other mail clients, and with some versions of Outlook. I've got
a new guy here whose mail I have to configure, and he's using
"Microsoft Office Outlook 2003 (11.5608.5606)". When trying to send
mail, he gets this error:
error (0x800CCC7D): 'Your outgoing (SMTP) server does not support
SSL-secured connections. If SSL-secured connections have worked in
the past, contact your server administrator or Internet service
provider (ISP).'
Enabling debugging on the server clearly shows that STARTTLS is both
enabled *and offered* to the client (I apologise for the long lines):
Mar 22 12:26:29 foo sm-mta[97772]: NOQUEUE: connect from
client.internal [192.168.1.109]
Mar 22 12:26:29 foo sm-mta[97772]: AUTH warning: no mechanisms
Mar 22 12:26:29 foo sm-mta[97772]: i2M0QTr2097772: --- 220
foo.internal ESMTP Sendmail 8.12.11/8.12.11; Mon, 22 Mar 2004 1
2:26:29 +1200 (NZST)
Mar 22 12:26:29 foo sm-mta[97772]: i2M0QTr2097772: <-- EHLO NONSENSE
Mar 22 12:26:29 foo sm-mta[97772]: i2M0QTr2097772: ---
250-foo.internal Hello client.internal [192.168.1.109], pleased to
meet you
Mar 22 12:26:29 foo sm-mta[97772]: i2M0QTr2097772: ---
250-ENHANCEDSTATUSCODES
Mar 22 12:26:29 foo sm-mta[97772]: i2M0QTr2097772: --- 250-PIPELINING
Mar 22 12:26:29 foo sm-mta[97772]: i2M0QTr2097772: --- 250-8BITMIME
Mar 22 12:26:29 foo sm-mta[97772]: i2M0QTr2097772: --- 250-SIZE
Mar 22 12:26:29 foo sm-mta[97772]: i2M0QTr2097772: --- 250-DSN
Mar 22 12:26:29 foo sm-mta[97772]: i2M0QTr2097772: --- 250-ETRN
Mar 22 12:26:29 foo sm-mta[97772]: i2M0QTr2097772: --- 250-STARTTLS
Mar 22 12:26:29 foo sm-mta[97772]: i2M0QTr2097772: --- 250-DELIVERBY
Mar 22 12:26:29 foo sm-mta[97772]: i2M0QTr2097772: --- 250 HELP
Mar 22 12:26:29 foo sm-mta[97772]: i2M0QTr2097772: <-- QUIT
Mar 22 12:26:29 foo sm-mta[97772]: i2M0QTr2097772: --- 221 2.0.0
foo.internal closing connection
Mar 22 12:26:29 foo sm-mta[97772]: i2M0QTr2097772: client.internal
[192.168.1.109] did not issue MAIL/EXPN/VRFY/ETRN during connection to
MTA
Seems to me this is a bug in this build of Outlook 2003, and it's a
major issue. Any ideas/fixes, other than using another mail client or
buying a license for an older version of Outlook? There don't seem to
be any updates listed at the OfficeUpdate site.
Regards
Richard
I'm running a Sendmail server, with both smtps and STARTTLS enabled
(smtps on port 465, STARTTLS on both 25 and 587). This works fine
with other mail clients, and with some versions of Outlook. I've got
a new guy here whose mail I have to configure, and he's using
"Microsoft Office Outlook 2003 (11.5608.5606)". When trying to send
mail, he gets this error:
error (0x800CCC7D): 'Your outgoing (SMTP) server does not support
SSL-secured connections. If SSL-secured connections have worked in
the past, contact your server administrator or Internet service
provider (ISP).'
Enabling debugging on the server clearly shows that STARTTLS is both
enabled *and offered* to the client (I apologise for the long lines):
Mar 22 12:26:29 foo sm-mta[97772]: NOQUEUE: connect from
client.internal [192.168.1.109]
Mar 22 12:26:29 foo sm-mta[97772]: AUTH warning: no mechanisms
Mar 22 12:26:29 foo sm-mta[97772]: i2M0QTr2097772: --- 220
foo.internal ESMTP Sendmail 8.12.11/8.12.11; Mon, 22 Mar 2004 1
2:26:29 +1200 (NZST)
Mar 22 12:26:29 foo sm-mta[97772]: i2M0QTr2097772: <-- EHLO NONSENSE
Mar 22 12:26:29 foo sm-mta[97772]: i2M0QTr2097772: ---
250-foo.internal Hello client.internal [192.168.1.109], pleased to
meet you
Mar 22 12:26:29 foo sm-mta[97772]: i2M0QTr2097772: ---
250-ENHANCEDSTATUSCODES
Mar 22 12:26:29 foo sm-mta[97772]: i2M0QTr2097772: --- 250-PIPELINING
Mar 22 12:26:29 foo sm-mta[97772]: i2M0QTr2097772: --- 250-8BITMIME
Mar 22 12:26:29 foo sm-mta[97772]: i2M0QTr2097772: --- 250-SIZE
Mar 22 12:26:29 foo sm-mta[97772]: i2M0QTr2097772: --- 250-DSN
Mar 22 12:26:29 foo sm-mta[97772]: i2M0QTr2097772: --- 250-ETRN
Mar 22 12:26:29 foo sm-mta[97772]: i2M0QTr2097772: --- 250-STARTTLS
Mar 22 12:26:29 foo sm-mta[97772]: i2M0QTr2097772: --- 250-DELIVERBY
Mar 22 12:26:29 foo sm-mta[97772]: i2M0QTr2097772: --- 250 HELP
Mar 22 12:26:29 foo sm-mta[97772]: i2M0QTr2097772: <-- QUIT
Mar 22 12:26:29 foo sm-mta[97772]: i2M0QTr2097772: --- 221 2.0.0
foo.internal closing connection
Mar 22 12:26:29 foo sm-mta[97772]: i2M0QTr2097772: client.internal
[192.168.1.109] did not issue MAIL/EXPN/VRFY/ETRN during connection to
MTA
Seems to me this is a bug in this build of Outlook 2003, and it's a
major issue. Any ideas/fixes, other than using another mail client or
buying a license for an older version of Outlook? There don't seem to
be any updates listed at the OfficeUpdate site.
Regards
Richard