Outlook 2003 Error Reports sent...a lot.

[Rob Giordano \(Crash\)]

Hi,

Almost everytime I close Outlook 2003 it sends an error report to MS. The
contents are too lengthy to post here, and I've given up looking at every
one that gets sent.

I can post the report but dunno if it contains any sensitive
material...please advise.

Any ideas?

TNX.
Rob

 

[Ben M. Schorr - MVP]

Well, there isn't much specific info we can offer with that information, and
I don't think the crash reports will help us (tho I'm sure they do help MS),
but let me suggestion:

1. Run Detect & Repair on Outlook (Help menu)
2. Run SCANPST.EXE against your data file.
3. Do you have any add-ins installed for Outlook? (tools | options | other |
advanced | Add-in Manager)
4. Which anti-virus software are you running?
5. When did this problem start?


--
Aloha,

-Ben-
Ben M. Schorr, OneNote-MVP
Roland Schorr & Tower
http://www.rolandschorr.com
Microsoft OneNote FAQ: http://www.factplace.com/onenotefaq.htm

**I apologize but I am unable to respond to direct requests for assistance.
Please post questions and replies here in the newsgroup. Mahalo!

 

[Rob Giordano \(Crash\)]

Inline,,,and thanks:


| Well, there isn't much specific info we can offer with that information,
and
| I don't think the crash reports will help us (tho I'm sure they do help
MS),
| but let me suggestion:
|
| 1. Run Detect & Repair on Outlook (Help menu)
not yet.
| 2. Run SCANPST.EXE against your data file.
not yet..but which data file do you mean?

| 3. Do you have any add-ins installed for Outlook? (tools | options | other
|
| advanced | Add-in Manager)

None. Wait: Exchange Extensions properties pages (?) and Fax Server
Extensions
Com Addins: QBCM Outlook Add In (?)

Not sure what any of them are, and I haven't installed my modem yet for the
windows fax.

| 4. Which anti-virus software are you running?
CA EzTrust

| 5. When did this problem start?

hmmmm...since I installed Outlook 2003 on this new machine XP Pro...back in
July/August...It's always happened but it's only a minor
annoyance/curiousity, so I hadn't spent any time on solving it.

Only happens when I'm shutting down Outlook.
Sometimes it *seems* to happen when I switch back and forth between OE and
OL. I use OE for Usenet ngs only.

Thanks!

Rob


|
|
| --
| Aloha,
|
| -Ben-
| Ben M. Schorr, OneNote-MVP
| Roland Schorr & Tower
| http://www.rolandschorr.com
| Microsoft OneNote FAQ: http://www.factplace.com/onenotefaq.htm
|
| **I apologize but I am unable to respond to direct requests for
assistance.
| Please post questions and replies here in the newsgroup. Mahalo!
|
|
| | > Hi,
| >
| > Almost everytime I close Outlook 2003 it sends an error report to MS.
The
| > contents are too lengthy to post here, and I've given up looking at
every
| > one that gets sent.
| >
| > I can post the report but dunno if it contains any sensitive
| > material...please advise.
| >
| > Any ideas?
| >
| > TNX.
| > Rob
| >
| >
|
|

 

[Ben M. Schorr - MVP]

Inline,,,and thanks:
Likewise.

| Well, there isn't much specific info we can offer with that information,
and
| I don't think the crash reports will help us (tho I'm sure they do help
MS),
| but let me suggestion:
|
| 1. Run Detect & Repair on Outlook (Help menu)
not yet.

Give it a shot.

| 2. Run SCANPST.EXE against your data file.
not yet..but which data file do you mean?

Your .PST file which is the data store for Outlook (unless you're using an
Exchange server).

| 3. Do you have any add-ins installed for Outlook? (tools | options |
other
|
| advanced | Add-in Manager)

None. Wait: Exchange Extensions properties pages (?) and Fax Server
Extensions
Com Addins: QBCM Outlook Add In (?)
Not sure what any of them are, and I haven't installed my modem yet for
the
windows fax.

I'd leave the first enabled, I guess, and try disabling the other two and
see if that helps. Especially that third one.

| 4. Which anti-virus software are you running?
CA EzTrust

O.K., if nothing else helps you might try temporarily disabling that and see
if the problem goes away. Just as a test.


--
Aloha,

-Ben-
Ben M. Schorr, OneNote-MVP
Roland Schorr & Tower
http://www.rolandschorr.com
Microsoft OneNote FAQ: http://www.factplace.com/onenotefaq.htm

**I apologize but I am unable to respond to direct requests for assistance.
Please post questions and replies here in the newsgroup. Mahalo!

 

[Rob Giordano \(Crash\)]

Ben,

So far Scanpst.exe seems to have fixed it. It found 30 errors and repaired
them all...so far so good!

TNX !!

Rob


| | > Inline,,,and thanks:
|
| Likewise.
|
| > | > | Well, there isn't much specific info we can offer with that
information,
| > and
| > | I don't think the crash reports will help us (tho I'm sure they do
help
| > MS),
| > | but let me suggestion:
| > |
| > | 1. Run Detect & Repair on Outlook (Help menu)
| > not yet.
|
| Give it a shot.
|
|
| > | 2. Run SCANPST.EXE against your data file.
| > not yet..but which data file do you mean?
|
| Your .PST file which is the data store for Outlook (unless you're using an
| Exchange server).
|
| > | 3. Do you have any add-ins installed for Outlook? (tools | options |
| > other
| > |
| > | advanced | Add-in Manager)
| >
| > None. Wait: Exchange Extensions properties pages (?) and Fax Server
| > Extensions
| > Com Addins: QBCM Outlook Add In (?)
| > Not sure what any of them are, and I haven't installed my modem yet for
| > the
| > windows fax.
|
| I'd leave the first enabled, I guess, and try disabling the other two and
| see if that helps. Especially that third one.
|
| > | 4. Which anti-virus software are you running?
| > CA EzTrust
|
| O.K., if nothing else helps you might try temporarily disabling that and
see
| if the problem goes away. Just as a test.
|
|
| --
| Aloha,
|
| -Ben-
| Ben M. Schorr, OneNote-MVP
| Roland Schorr & Tower
| http://www.rolandschorr.com
| Microsoft OneNote FAQ: http://www.factplace.com/onenotefaq.htm
|
| **I apologize but I am unable to respond to direct requests for
assistance.
| Please post questions and replies here in the newsgroup. Mahalo!
|
|