Outlook 2003 Configuration

[David]

Outlook changed, don't know why and now can't configure. Outlook was
configured to view an email in a "reading pane" and has been working fine for
a long time. Suddenly it isn't and when I go to "view-reading pane", it's
grayed out and I'm unable to configure it. I've looked most places I know
and can't find a solution or why it's suddenly grayed out and unconfigurable.
Assistance please.. many thanks. D

 

[Brian Tillman]

Outlook changed, don't know why and now can't configure. Outlook was
configured to view an email in a "reading pane" and has been working
fine for a long time. Suddenly it isn't and when I go to
"view-reading pane", it's grayed out and I'm unable to configure it.
I've looked most places I know and can't find a solution or why it's
suddenly grayed out and unconfigurable. Assistance please.. many
thanks. D

What view do you have selected? Have you tried resetting your view? Is
this a home PC or one in a corporate environment?

 

[David]

--
David..Vizslas of Texas

What view do you have selected? Have you tried resetting your view? Is
this a home PC or one in a corporate environment?

 

[Brian Tillman]

The current view is just a list of the emails by day/time. I'm not
sure what you mean by "reset" view.. I've run detect and repair..

View>Arrange By>Current View>Customize Current View>Reset Current View

You didn't answer my question about whether this is a home or work computer.
If the latter, the Reading pane could be disabled by policy.

 

[David]

Sorry.. home computer and has no connection to a corp network. D

 

[David]

Forgot to update... tried you suggestion and directions to reset... done,
closed, restarted.. same result. Reading Pane is still grayed out.. D

 

[Brian Tillman]

Forgot to update... tried you suggestion and directions to reset...
done, closed, restarted.. same result. Reading Pane is still grayed
out..

Have you tried a new mail profile?