Outlook 2003 closes on print....

[Jim]

One of our users has a strange problem...when he tries to print any email in
Outlook 2003 it closes. No error message. The document never makes it to
the printer's queue.

I have un/re-installed the printer's drivers. I have also run the Office
2003 Repair, but the problem remains.

I read something on Google Groups about an XPrint addin, but that addin is
not on his system (at least no in Outlook's Addin Manager).

Any ideas? This is just nuts.

 

[Jim]

FYI....the problem was an Outlook add-in called Spam Bully 3.

It had been working fine.... Evidentially it just freaked out.

Once this badly written software was removed, printing resumed as normal.

Jim

 

[danielandmary54]

What kind of printer?

We've had all versions of SpamBully and they have worked quite nicely
for us.

 

[Jim]

It didn't seem to matter. We tried 4 different printers with the same
results....until we killed the bully.