Outlook 2003 Archiving not moving mail

[Guest]

Hi-

I have setup Auto-Archiving on a client's machine (WinXP SP1 w/ Office
03/Exchange 5.5) and it is not functioning correctly. It runs through and
creates the folder structure, but the mail is not moved as it should.

I set the global parameters for Auto-Archive, "apply these setting to all
folders", and checked the properties on each folder to "using the default
settings". After restating Outlook, archiving processes but ends without
moving the mail. I've tried to run archiving manually on each folder using
individual settings and the same results occur.

This is driving me nuts...any ideas would be greatly appreciated. Thanks-- Ken

 

[Sue Mosher [MVP-Outlook]]

Perhaps no items are old enough to be archived yet? Check the Modified date.

 

[Guest]

Thanks Sue-
I had read that copying/moving the .pst file will mark it as "modified", and
thus would not fit the date parameters entered. Thus this sound right to you?
The dates in the message properties have not changed to reflect the date it
was moved.
Thanks for your help-
Ken

 

[Sue Mosher [MVP-Outlook]]

No, moving the .pst file itself should have no effect on the Modified date
of the individual items in it. You can check this for yourself by adding
that field to any table view.

--
Sue Mosher, Outlook MVP
Author of
Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers

 

[Guest]

I'm running into the same problem. We recently upgraded all our users to
Outlook2k3 running on Exchange2k3. The auto-archive and manaul archive are
not working. Outlook appears to be doing it, but no data is moved.

 

[Sue Mosher [MVP-Outlook]]

Did you check the Modified date and compare that to the archive settings?

--
Sue Mosher, Outlook MVP
Author of
Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers

 

[Guest]

Well that might be my issue then. We used exmerge to move the data so I
guess all messages would have a modified date of the day we imported. Right?

 

[Sue Mosher [MVP-Outlook]]

Exactly.

--
Sue Mosher, Outlook MVP
Author of
Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers