Outlook 2003 and Activesync profile question

[Guest]

I have checked the question boards for this question and I found one from
10/02/07 but I don't understand what the MVP's directions so I'm trying on my
own:

I have a Motoq phone that I'm trying to Activesync with Outlook 2003 on my
home pc. When I try to sync I get the error message saying it "can't sync
with the Outlook profile I'm using, because a different profile was
previously set up or the profile is password-protedted. Please open Outlook
using the appropriate profile. error code:8503001f".

Any help I can get will be appreciated!

 

[Diane Poremsky]

Go to Control panel, Mail... look at the profiles. You have more than one
and set it up with one before and have outlook opened to a different
profile. You'll need to either use the original profile or break the link
and set it up to use the new profile.