Outlook 2003 address book

[qryus]

When sending new email, address book is empty. Plenty of contacts in contact
folder.
"Show this folder as an e-mail Address Book" grayed out.

 

[Diane Poremsky [MVP]]

If you have Contacts in the Contacts folder but they are not accessible when
you click on the To button, check these settings:

Make sure the Contact folder is enabled as an email address book. Right
click the Contacts folder, choose Properties then Outlook Address Book. Is
the box to enable as email address book is checked?

If this is grayed out...

Go to Tools | Email Accounts, choose View or change existing directories or
address book. Is the Outlook Address Book present? If it isn't listed, add
it and close and restart Outlook. If it is listed, then remove it and close
then restart Outlook and repeat these steps to add it.

If you are using Outlook 2007 and the the checkbox is grayed, you'll need to
make a new profile as you can't add the Outlook Address Book service due to
a bug.

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/



Exchange Messaging Outlook newsletter:
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You can access this newsgroup by visiting
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[qryus]

Beautiful. Thank you very much!!
I removed it, added it, then restarted, in that order.

If you have Contacts in the Contacts folder but they are not accessible when
you click on the To button, check these settings:

Make sure the Contact folder is enabled as an email address book. Right
click the Contacts folder, choose Properties then Outlook Address Book. Is
the box to enable as email address book is checked?

If this is grayed out...

Go to Tools | Email Accounts, choose View or change existing directories or
address book. Is the Outlook Address Book present? If it isn't listed, add
it and close and restart Outlook. If it is listed, then remove it and close
then restart Outlook and repeat these steps to add it.

If you are using Outlook 2007 and the the checkbox is grayed, you'll need to
make a new profile as you can't add the Outlook Address Book service due to
a bug.

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/



Exchange Messaging Outlook newsletter:
(e-mail address removed)




You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.

When sending new email, address book is empty. Plenty of contacts in
contact
folder.
"Show this folder as an e-mail Address Book" grayed out.

 

[RobertoNervi]

Im in this situation. OL2007. is grayed. cannot delete....
"a new profile" what does it means: in vista, in OL... ...
can we have some clues ?
thanks

If you are using Outlook 2007 and the the checkbox is grayed, you'll need to
make a new profile as you can't add the Outlook Address Book service due to
a bug.

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/



Exchange Messaging Outlook newsletter:
(e-mail address removed)




You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.

When sending new email, address book is empty. Plenty of contacts in
contact
folder.
"Show this folder as an e-mail Address Book" grayed out.

 

[Russ Valentine [MVP-Outlook]]

Clue: answer is posted here daily.
http://support.microsoft.com/default.aspx?scid=kb;en-us;829918&Product=out2003

--
Russ Valentine
[MVP-Outlook]

Im in this situation. OL2007. is grayed. cannot delete....
"a new profile" what does it means: in vista, in OL... ...
can we have some clues ?
thanks

If you are using Outlook 2007 and the the checkbox is grayed, you'll need
to
make a new profile as you can't add the Outlook Address Book service due
to
a bug.

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/



Exchange Messaging Outlook newsletter:
(e-mail address removed)




You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point
your
newsreader to msnews.microsoft.com.

When sending new email, address book is empty. Plenty of contacts in
contact
folder.
"Show this folder as an e-mail Address Book" grayed out.

 

[RobertoNervi]

I've found meanwhile where act to rebuild a new profille. Im working on, and
seems all is coming back to normality

Clue: answer is posted here daily.
http://support.microsoft.com/default.aspx?scid=kb;en-us;829918&Product=out2003

--
Russ Valentine
[MVP-Outlook]

Im in this situation. OL2007. is grayed. cannot delete....
"a new profile" what does it means: in vista, in OL... ...
can we have some clues ?
thanks

If you are using Outlook 2007 and the the checkbox is grayed, you'll need
to
make a new profile as you can't add the Outlook Address Book service due
to
a bug.

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/



Exchange Messaging Outlook newsletter:
(e-mail address removed)




You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point
your
newsreader to msnews.microsoft.com.


When sending new email, address book is empty. Plenty of contacts in
contact
folder.
"Show this folder as an e-mail Address Book" grayed out.