Outlook 2003 Add-in doesn't with WordEmail Editor

[Luca C via OfficeKB.com]

I develop an outlook 2003 add-in in c#. This add-in create a new command bar
button when a user clicks on a new email button (New Inspector event). This
button open a window forms application that enable the costumers to search
email addresses in our database.
When I use outlook as email editor all works fine, but when I use word as
email editor the window forms application doesn't load!!!! I mean the main
windows doesn't load it still white an blocked!
Can anyone help me?
Does anyone knows some problem about outlook addin an word?

 

[Ken Slovak - [MVP - Outlook]]

Where are you creating the button? Try using the Standard toolbar.

Word also doesn't know about any temporary buttons so you will have to
delete each button you create or they will persist in normal Word documents.
You also have to set the CustomizationContext of the document or Word so
..Saved = True or the user will be prompted to save normal.dot when they exit
Word if the option is set that way.

WordMail is very weird. Some expected events don't fire or fire in different
orders depending on the action taken with the item (Send, Save, etc.). You
will have to force Inspector.Close in some cases and in others you will have
to force the Word window to close.