outlook 2002

  • Thread starter Thread starter nancy
  • Start date Start date
N

nancy

My outlook has been acting like sludge...often it takes
days for email to be sent??? Sometimes it continually
asks for a network password (I don't have a network!) or
it will tell senders that my mailbox is full when it's
not. Is there an actual microsoft telephone number for
support???paid or otherwise? thanks
 
nancy said:
My outlook has been acting like sludge...often it takes
days for email to be sent??? Sometimes it continually
asks for a network password (I don't have a network!) or
it will tell senders that my mailbox is full when it's
not. Is there an actual microsoft telephone number for
support???paid or otherwise? thanks

Yes, you can call Microsoft for support. See www.microsoft.com/support.

Are you sure the problem is Microsoft's Outlook? Have you consulted with
your ISP mail service provider? Have you checked their web site for FAQ
and configuration information? Have you re-checked your configuration?
 
nancy said:
My outlook has been acting like sludge...often it takes
days for email to be sent??? Sometimes it continually

Please dont trust one vendor for all your Internet requirements.
 
Plato said:
Please dont trust one vendor for all your Internet requirements.
Yes, well, that good advice aside - you can't get a specific answer with
such a vague question. My guess is that you have a virus, trojan,
and/or some sort of spyware/malware on your system. Here are generic
troubleshooting steps for you to take:

1) scan with current antivirus using updated definitions; 2) remove
spyware with tools such as Spybot S&D (www.security.kolla.de) and/or
Ad-aware (www.lavasoftusa.com) - note that it is a good idea to do
virus and spyware scans in Safe Mode; 3) delete temporary and Temporary
Internet Files; 4) stop unnecessary services/programs from running at
startup (see www.blackviper.com for a listing of services). After
making sure the computer is clean - does the problem persist? If yes,
then post back with details or contact good local computer repair shop.

Malke
 

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