Outlook 2002

[Guest]

I have just switched my email program to Outlook 2002. I receive my email
just fine, but I can not send. When I click on new message a window opens
titled "Untitled Message - Microsoft Word" When I click on the send button,
I get a window that states "Microsoft Word" Unspecifed Error" with and OK
button. Does anyone have a possible solution for this problem? Thanks in
advance for any help.

 

[Lanwench [MVP - Exchange]]

In

I have just switched my email program to Outlook 2002. I receive my
email just fine, but I can not send. When I click on new message a
window opens titled "Untitled Message - Microsoft Word" When I
click on the send button, I get a window that states "Microsoft Word"
Unspecifed Error" with and OK button. Does anyone have a possible
solution for this problem? Thanks in advance for any help.

What happens if you go to tools | options | mail format and untick the box
that says 'use MS word as email editor' - does it work then?

 

[Guest]

In

What happens if you go to tools | options | mail format and untick the box
that says 'use MS word as email editor' - does it work then?

That worked. Thank you.

 

[Lanwench [MVP - Exchange]]

In

That worked. Thank you.

You're welcome. If you decide you do want to use Word as e-mail editor, of
course you'll need to re-enable that & figure out what's wrong with it - I
don't use it myself, so I'm not sure what kind of troubleshooting might be
involved...I'd make sure Office and Windows are fully patched first.