Outlook 2002 Warning

L

Larry Bohen

I installed Office XP Suite SP3 yesterday and now everytime I receive an
email a box pops up saying "a program is trying to access your email
addresses..." I have to click 3-4 times to get the box to disappear, but
then the same box appears again when I receive another email. The choices in
the box allow me to allow access for 1-10 minutes or to say no.

All my email is virus checked at my ISPs server and by McAffee on my
desktop. I virus checked my PC with three different programs (McAfee, Norton
& Trend Micro) yesterday after this started happening. No viruses found.

I did run across the following message about the SP3:

"The security updates added to SP3 are consistent with those in Outlook
2003, with one exception: COM add-ins, VBA, and published forms are not
trusted as they are in 2003."

As far as I know, I only have one VBA program which we use for processing
orders, which uses Outlook to send emails. I do get a similar message box
when I initiate emails from within this VBA program. Because this problem is
happening when I receive email, I don't think this VBA program is the
problem.

How do I find out what COM/VBA or add-in program is causing the problem?
 
B

Brian Tillman

Larry Bohen said:
I installed Office XP Suite SP3 yesterday and now everytime I receive
an email a box pops up saying "a program is trying to access your
email addresses..." ...snip..
All my email is virus checked at my ISPs server and by McAffee on my
desktop.

And that's why you get the message. SP3 adds extra protections to Outlook
in the attempt to deny worms the ability to send mail behind the user's
back. Disable your AV's Outlook integration (you won't be any less safe)
and the problem will vanish. You can also check if your AV's vendors have
an update.
 

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