Outlook 2002 Problems

[T. Jenkins]

I recently upgraded to a new laptop with Vista. I installed Office 2002 on
the computer, and have been using Outlook 2002 without problem for a couple
of months. However, I needed to change the primary Hotmail account and PST
in my primary Admin user, and have been problems with this.

I was able to change the primary PST to track sent messages and contacts,
and have added my new Hotmail account and made it the default. I then went
to my email accounts window, and went through the process of removing the old
hotmail account. It no longer shows up under email accounts, but it's still
showing up in my folder list, twice actually. I can right-click the old
Hotmail inboxes in the Folder List, and select Close, but when I do this, I
get an error "The Operation Failed. An object could not be found." I'm
having the same problems removing the original PSTs.

Outlook seems to be working fine, but having all these extra folders is
annoying. Any help would be appreciated.

Todd

 

[Diane Poremsky [MVP]]

Did you make a new profile?

See http://www.outlook-tips.net/howto/vista.htm

--
Diane Poremsky [MVP - Outlook]





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[T. Jenkins]

I created a new user account profile for the other person's email account,
and that seems to be working ok. However, for the original version, I'm
trying to keep it intact, but just switch to a my user account.

Todd

Did you make a new profile?

See http://www.outlook-tips.net/howto/vista.htm

--
Diane Poremsky [MVP - Outlook]





EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.

I recently upgraded to a new laptop with Vista. I installed Office 2002
on
the computer, and have been using Outlook 2002 without problem for a
couple
of months. However, I needed to change the primary Hotmail account and
PST
in my primary Admin user, and have been problems with this.

I was able to change the primary PST to track sent messages and contacts,
and have added my new Hotmail account and made it the default. I then
went
to my email accounts window, and went through the process of removing the
old
hotmail account. It no longer shows up under email accounts, but it's
still
showing up in my folder list, twice actually. I can right-click the old
Hotmail inboxes in the Folder List, and select Close, but when I do this,
I
get an error "The Operation Failed. An object could not be found." I'm
having the same problems removing the original PSTs.

Outlook seems to be working fine, but having all these extra folders is
annoying. Any help would be appreciated.

Todd