Outlook 2002 image issue

[lberlin]

User is running Outlook2002/Windows XP Pro in an Exchage 2003
environment. Outlook is configured for HTML mail and to use Word as the
editor. If the user receives an email with an inline/embedded image,
the image does not display. If the user opens the email, it still does
not display the image. If the user clicks forward or reply, the image
appears in the email. Any ideas would be greatly appreciated.

 

[T-rev]

Try turning on Word to read the mail as well as the editor - I have seen
known issues with rendering in outlook.

See if this helps.

 

[lberlin]

I'll give that a shot. I've had the same issue on a couple of other
machines as well, but the strange thing is that I've got quite a few
users still on 2002 and all of them aren't seeing this behavior. Thanks
for the tip though. I'll try it and see how it works.