Outlook 2002 display names for multiple email addresses contacts

[Guest]

I migrated from Outlook Express to Outlook 2002 with the purchase of a Pocket
PC recently. I'm having trouble with the display name in the TO: section of
outlook for contacts with multiple email addresses. For example, several
contacts have 2 or 3 email addresses. Each is entered within the contact
with a separate "display as" name such as "John Home" and "John Work".
However, when sending an email I just see "John" duplicated as many times as
I have email addresses for that contact, with no way to distinguish which is
which. The "display as" name shows up fine once I add one of these contacts
to an email but that forces trial & error to get the right one.

Any help on how to fix this so I can distinguish the email addresses when
sending email would be appreciated.

 

[Russ Valentine [MVP-Outlook]]

Use the horizontal scroll bar to scroll over far enough to distinguish one
address from another. That's the best you can do in Outlook 2002.

 

[Brian Tillman]

Any help on how to fix this so I can distinguish the email addresses
when sending email would be appreciated.

Why not merge all of "John's" addresses into a single contact item? Russ'
instructions will still be applicable and you'll cut down on the nunber of
Contact items you have.

 

[Guest]

Thanks for the quick response.

Brian, I do have the addresses all merged in a single contact - problem is
that contact is displayed 3 times for 3 different email addresses.

Russ, Thx. Can't say I like having to scroll but I now see the display name
column.

 

[Brian Tillman]

Brian, I do have the addresses all merged in a single contact -
problem is that contact is displayed 3 times for 3 different email
addresses.

Which is appropriate, it seems to me, since the Contact has three addresses.
Outlook doesn't know which one you want, so presents them all.

 

[Guest]

Is there a way to default to one email address or does it automatically go to
the email address listed first?

Thanks,
Linda

 

[Brian Tillman]

Is there a way to default to one email address or does it
automatically go to the email address listed first?

The first one listed corresponds to the value for the "E-mail" contact
value, the second for "E-mail2", and the third for "E-mail3". After
presenting all mail addresses, Outlook will present the "Business Fax"
number, the "Home Fax" number and the "Other Fax" number, if any, for the
contact. So, you can have up to six entries in the address book for each
contact. If you want only one address to appear, do not define "E-mail2",
"E-mail3", or any of the FAX numbers (or prefix the fax numbers with a
character string like "F" or "FAX" so Outlook doesn't realize they're fax
numbers. Define the most often used address as the
"E-mail" value do it appears first.