Outlook 2002 and Norton Antivirus do they like each other?

[Mike In Oz]

I have Outlook 2002 and Norton Antivirus and continue to have problems.
Sometimes Outlook refuses to send messages and sometimes crashes its a real
pain.

I think that Norton's and Outlook conflict somehow.

The other problem is that if I reply to an email for which there is no
address setup an illegal call is issued and message gets posted to draft and
outbox then Outlook crashes.

My software is up to date.

 

[neo [mvp outlook]]

Symantec/Norton put out a bad update on December 6th that may cause problems
for some. To correct, the user just has to run Liveupdate to get the issue
corrected.

MS/MVPs are also starting to see a higher number of posts concerning dropped
connections. Right now the status line has been to uninstall/reinstall the
product w/out e-mail integration. However I'm starting to ask posters if
they are running Windows XP (SP2). The reason that I am asking is that
there was a functional change in SP2 for Windows XP that changes the way
programs can use LocalHost. Since Norton/Symantec is big about running thru
the loopback to protect messages, I'm thinking there might be something
here.

/neo

ps - norton isn't the only one we are seeing problems with. we have seen
some people report problems with all antivirus, antispam, and firewalls that
offer some sort of e-mail protection.

 

[Mike In Oz]

I run live update every day I think Outlook just gets into trouble with 3
levels of security -
Itself
MSWord
and Norton

Perhaps stopping using MsWord as editor can help.

Symantec/Norton put out a bad update on December 6th that may cause problems
for some. To correct, the user just has to run Liveupdate to get the issue
corrected.

MS/MVPs are also starting to see a higher number of posts concerning dropped
connections. Right now the status line has been to uninstall/reinstall the
product w/out e-mail integration. However I'm starting to ask posters if
they are running Windows XP (SP2). The reason that I am asking is that
there was a functional change in SP2 for Windows XP that changes the way
programs can use LocalHost. Since Norton/Symantec is big about running thru
the loopback to protect messages, I'm thinking there might be something
here.

/neo

ps - norton isn't the only one we are seeing problems with. we have seen
some people report problems with all antivirus, antispam, and firewalls that
offer some sort of e-mail protection.