Outlook 2000 suddenly close when I click address book

[Guest]

Something strange with Outlook 2000. When I clicked the addressbook button,
Outlook suddenly close. In New Message, after I typed the name and I clicked
Check Name, it suddenly close again. I tried Repair, Reinstall and create new
profile doesn't make any difference.

I aso notice te Standard Toolbar (File, Edit, View, Tool, etc) is missing.
Luckily, the address book still useable through Contact - under Mailbox.

Any idea how to fix this?

Thanks.

 

[Russ Valentine [MVP-Outlook]]

This is a very common problem which Microsoft claims they cannot reproduce
and therefore cannot solve. Anecdotal reports claim the following may help:
1. Look for and correct a corrupt address in the Contacts displayed in the
Outlook Address Book (especially if the crash at the same place when
scrolling).
2. Remove then re-add the Outlook Address Book Service or, better yet,
create a new Outlook profile.
3. Update your video drivers.

Most people seem to find no solution.

 

[Guest]

Hi Russ,
Thanks for your tips. I should consider myself lucky because by delete the
corrupt address and create the new one, it solves the problem. Choice!

Once again, thanks heaps!
Hendri

This is a very common problem which Microsoft claims they cannot reproduce
and therefore cannot solve. Anecdotal reports claim the following may help:
1. Look for and correct a corrupt address in the Contacts displayed in the
Outlook Address Book (especially if the crash at the same place when
scrolling).
2. Remove then re-add the Outlook Address Book Service or, better yet,
create a new Outlook profile.
3. Update your video drivers.

Most people seem to find no solution.


--
Russ Valentine
[MVP-Outlook]

Something strange with Outlook 2000. When I clicked the addressbook
button,
Outlook suddenly close. In New Message, after I typed the name and I
clicked
Check Name, it suddenly close again. I tried Repair, Reinstall and create
new
profile doesn't make any difference.

I aso notice te Standard Toolbar (File, Edit, View, Tool, etc) is missing.
Luckily, the address book still useable through Contact - under Mailbox.

Any idea how to fix this?

Thanks.