Outlook 2000, sending message issue

[Guest]

I have a user that uses Outlook 2000, when he types in a name it auto fills
and is correct, when he attempts to send it Outlook creates another name
after it, for example he sends an e-mail to Smith, John when he send it he
receives a invalid e-mail address and it shows up on the address line as
Smith, Johm; John. I have checked all of his options and I don't see anything
that would cause this.
Any suggestions?
Thanks!

 

[neo [mvp outlook]]

Bad entry in the nickname file. Microsoft has a utility to remove the
offending entry or 1 could just delete the nickname file all together and
Outlook will create a new one. Here is the KB article for the utility.

http://support.microsoft.com/default.aspx?scid=kb;en-us;242074&sd=RMVP

 

[neo [mvp outlook]]

oh and i should add, might want to double check the setting about using a
comma as an address separator. Should be unchecked since Exchange shops
tend to do Last, First.