Outlook 2000 needs a XP-Pro registry edit to fix passwords

[Guest]

Microsoft Knowledge Base Article - 290684 tells how to edit the register for Win 98, NT, 2000 to correct the problem with Outlook 2000 forgetting the ISP passwords. When I click Send/Receive the name and password dialog box pops up and it has to be filled in for each email address, what a drag but Norton Password program at least does the typing.

The article indicates that the user should edit the register to delete some erroneous keys. I think I know what happened, I installed an ISP's sw to try the service and as soon as I checked my email I started getting this action. Still do after removing the ISP's sw. It was cheaper service but not faster and of course you get what you pay for.

I started regedit and found the path they recommend in http://support.microsoft.com/?id=290684 down to HKEY_LOCAL_MACHINE\Software\Microsoft\Protected Storage System Provider. It then says to right-click the user subkey, and then click Delete. There were no user subkeys in the Storage System Provider, at least not identifiable as such. I do have this subkey---- HKEY_CURRENT_USER\Software\Microsoft\Protected Storage System Provider\S-1-5-21-1659004503-2000478354-839522115-1003 and under that there are two sub sub folders called data and data2. But no mention of user or security anywhere.

First can I use the NT 4 description in the KB article? I am running XP-Pro. Is this the reason the desription for the info expected in the sub key so far off from what I have?
What do I need to do to eliminate the problem. I thought about doing a restore but since I created one I have added a couple of programs that I'd rather not do a reinstall on.

 

[Carey Frisch [MVP]]

This fix applies to Outlook and other programs that store passwords
in the Protected Storage System Provider sub-branch of the Registry.
It also corrects some issues with Internet Explorer and Autocomplete.
Visit: http://www.dougknox.com/xp/tips/xp_oe_passwords.htm

[Repair Courtesy of MS-MVP Doug Knox]

Your Outlook Express Password Is Not Retained in Windows 2000 or XP
http://support.microsoft.com/default.aspx?scid=kb;EN-US;q264672

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User

Be Smart! Protect your PC!
http://www.microsoft.com/security/protect/

----------------------------------------------------------------------------------------------


| Microsoft Knowledge Base Article - 290684 tells how to edit the register for Win 98, NT, 2000 to correct
the problem with Outlook 2000 forgetting the ISP passwords. When I click Send/Receive the name and password
dialog box pops up and it has to be filled in for each email address, what a drag but Norton Password program
at least does the typing.
|
| The article indicates that the user should edit the register to delete some erroneous keys. I think I know
what happened, I installed an ISP's sw to try the service and as soon as I checked my email I started getting
this action. Still do after removing the ISP's sw. It was cheaper service but not faster and of course you get
what you pay for.
|
| I started regedit and found the path they recommend in http://support.microsoft.com/?id=290684 down to
HKEY_LOCAL_MACHINE\Software\Microsoft\Protected Storage System Provider. It then says to right-click the user
subkey, and then click Delete. There were no user subkeys in the Storage System Provider, at least not
identifiable as such. I do have this subkey---- HKEY_CURRENT_USER\Software\Microsoft\Protected Storage System
Provider\S-1-5-21-1659004503-2000478354-839522115-1003 and under that there are two sub sub folders called
data and data2. But no mention of user or security anywhere.
|
| First can I use the NT 4 description in the KB article? I am running XP-Pro. Is this the reason the
desription for the info expected in the sub key so far off from what I have?
| What do I need to do to eliminate the problem. I thought about doing a restore but since I created one I
have added a couple of programs that I'd rather not do a reinstall on.

 

[Guest]

Thanks for the help Carey. Worked the first time. The KB article essentially said the same thing but it said to click on a security key etc. and delete the user data so I hesitated to delete something that didn't seem to agree with them.

Thanks for the help.