Outlook 2000 and Word 2000 Accessing Contacts for Email Address

[Guest]

Ok one more time Pease !!

1. I enter a document into Word 2000 and then do a Send To Mail Recipient.
2. The header of Outlook 2000 (with Mode "Internet Mail Only) pops up and
when I go to the little book next to TO: I see no email addresses - even
though I have 500+ Contacts in the Outlook program, most with email addresses.
3. From all of the treads I have sent and received back over the past week I
believe I have been told the following --- I have to switch Outlook 2000 from
Internet Mail Only mode to Corporate / Workgroup mode because that mode
provides more ability to let me make the Contacts list also my Email Address
Book.
4. I do have a MS support document that shows how to convert from mode
Internet Mail Only to Corporate / Workgroup mode.
5. I think I have enough info from all of the previous treads to figure out
once the Outlook 2000 has been switched to Corporate / Workgroup mode on how
to try to make the Contacts List to also act as the Email Address Book.
6. From all of the people that have tried to help me over this past week
(especially Brian Tillman and DMM) - are the statements above correct ?
Thank you,
Paul

 

[Brian Tillman]

3. From all of the treads I have sent and received back over the past
week I believe I have been told the following --- I have to switch
Outlook 2000 from Internet Mail Only mode to Corporate / Workgroup
mode because that mode provides more ability to let me make the
Contacts list also my Email Address Book.

While switching from IMO to CW mode would give you more control over the
services (like the Outlook Address Book service) in your mail profile, from
what I've read, IMO is supposed to include the OAB service automatically
and, in fact, I seem to recall that you stated that the "Use this folder and
an e-mail Address Book" option, while grayed out, was checked., so that
function should be enabled already.

When you click To and the address book is shown, what do you see in the
"Show names from the" drop-down in the upper right (if it exists)?

 

[Guest]

Brian,

Thank you for your reply. I will get you the answer to your "what do you see
in the
"Show names from the" drop-down in the upper right (if it exists)? question
shortly.

But first let me explain something about this whole situation.

This whole problem with not accessing Outlooks Contacts Email Addresses is
happening on my clients PC not mine.

I don't normally use Outlook, I use Outlook Express.

But I did setup my copy of Outlook 2000 as a default email client for
testing purposes and if I have my Outlook 2000 setup in either Internet Mail
Only or Corporate Workgroup modes I do get the emails addresses correctly.

In fact when I bounce back and forth making my Outlook 2000 and then my
Outlook Express programs as the default programs the Outlook 2000 email
addresses book changes accordingly from one to the other.

The only difference between his PC Outlook 2000 setup and mine is he is
using IMAP and I am using POP3.

Could that difference be causing the problem in his system ?

Thanks for hanging in there with me.
Paul

 

[Brian Tillman]

The only difference between his PC Outlook 2000 setup and mine is he
is using IMAP and I am using POP3.

In what folder is he keeping his Contacts? If on the IMAP server, that
explains it. His Address Book is looking in the Contacts folder in his PST.
If he doesn't put anything there, then the Address Book can't see it. If
he's putting his Contacts in the PST, then I can't explain it.