Outlook 10 / OE 6.01 with SAV 9... take care!!

[David Chow]

Take care this sutiation when reciving the email with "blank" sender name...

http://service1.symantec.com/support/ent-security.nsf/docid/2004081917125748?Open&src=w

I happen twice or three time per day and need to delete the email with empty
sender name from my mail server if occured.

-david


Document ID:2004081917125748
Last Modified:11/08/2004


Error: "Your server has unexpectedly terminated the connection . . . " in
Outlook or Outlook Express when using Internet E-mail plug-in from Symantec
AntiVirus Corporate Edition 9.x
Situation:
When you attempt to send or receive email using Outlook or Outlook Express
with Symantec AntiVirus Corporate Edition 9.x Internet E-mail Auto-Protect
enabled, you see the following message: "Your server has unexpectedly
terminated the connection. . . "

In some situations, you may not see the error message, but you will notice
that Outlook stops responding after receiving blank email messages.


Solution:
This problem has been reported to Symantec Technical Support. At this time,
we do not know the exact cause or contributing factors to this problem. We
will update this document when new information or a solution is available.

This issue is typically caused by an email message that is missing the
sender or the subject or the message body.


Product(s): Symantec AntiVirus Corporate Edition 9.0
Date Created: 08/19/2004

 

[Roady [MVP]]

This is not something Microsoft needs to solve by Symantec. When you disable
the Norton integration with Outlook you will successfully receive your
messages. Outlook security and the on-access scanner of Norton removes the
need to have an integration with Outlook anyway so you are still protected
from virusses.

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
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