Outllook 2007 Templates

[kmendoza]

I designed an html template for a newsletter that I email every month. When
I emailed it to myself it looked fine. When I emailed it to my clients
(distribution list in Outlook), the clients received a bunch of jpeg
attachements with my newsletter as the last attachment. It seems like
Outlook is not the best software to use for html newsletters. Is there a
setting that I'm missing? Should I not use Outllook for my email template?

 

[Diane Poremsky {MVP}]

how are you inserting the newsletter? is it the message body when you send
it? if you create and send an html messages with images embedded, does it
work correctly?









** Please include your Outlook version, Account type, and Windows Version
when requesting assistance **

 

[kmendoza]

Yes, the newsletter is in the message body when I send it. I saved it as an
Outlook template. No the images do not work correctly. The message body
looks great but when I email it, the recipient receives it differently. The
pictures and images are scattered.

 

[Diane Poremsky {MVP}]

if you create a new message and embed images into it, they arrive as
attachments with the html body also attached? if so, the problem is with
your outlook or mail server converting messages to plain text.









** Please include your Outlook version, Account type, and Windows Version
when requesting assistance **

 

[kmendoza]

Yes, they do arrive as attachments with the html body also attached. so, you
are saying that my Outlook is converting the message to plain text and
therefore causing this issue? I don't know if this has anything to do with
this but, I use Outlook with my Comcast.net email only. Is there a setting
in Outlook that I can change so it doesn't convert to plain text? Or, should
I call Comcast to see if they can change the setting so it does not convert
message to plain text. THANK YOU SO MUCH FOR YOUR HELP.

 

[Diane Poremsky {MVP}]

its either comcast or outlook. go to tools, options, mail format, internet -
is it converting rtf to plain text?









** Please include your Outlook version, Account type, and Windows Version
when requesting assistance **