Outline is deleted when saved by another user

[Guest]

We have several Word applications that are used in our company. The original
user can format the outline and have no problems in making changes. When
another user, with a different word application, makes changes to the
document the outline and formatting of the document is lost. How can we
prevent this from happening?

 

[Shauna Kelly]

Hi BSledge

Does the following article help?
What happens when I send my document to someone else? Will Word mess up my
formatting?
http://www.ShaunaKelly.com/word/sharing/WillMyFormatChange.html

If not, post back and let us know the version of Word you are using, how the
documents are created, what the second user is doing, what you observe and
what you expect to see.

Hope this helps.

Shauna Kelly. Microsoft MVP.
http://www.shaunakelly.com/word