Outgoing Mail Problem

[Pepper]

Correspondence stuck in out box. Will not send...will not delete. Outgoing
mail does not function

 

[Bob F.]

Correspondence stuck in out box. Will not send...will not delete. Outgoing
mail does not function

Do you get any error messages when you try to delete it?

 

[Pepper]

Thanks Bob F
Message in the main body of the outgoing email is "Microsoft encountered an
unexpected problem. At delete or folder transfer I get "an unknown error has
occured.

 

[Bob F.]

Thanks Bob F
Message in the main body of the outgoing email is "Microsoft encountered
an
unexpected problem. At delete or folder transfer I get "an unknown error
has
occured.

Ok, Try the Hotfix in this support file:

http://support.microsoft.com/default.aspx/kb/941090

This fix states a specific case but has been known to fix other mail
folders. Also, the present thinking is that the problem is caused by
various Antivirus software misbehaving. The fix may be needed again.