Other User's Folder

[Manny]

I have ONE user who is on Windows XP Pro and Outlook 2003 that is configured
for Exchange client (2003 Enterprise Server). All other users are same and
fine, this ONE user's problems just started happening today.

She has access to 2 Manager's Contacts and Calendars via Other User's
Folder. If she goes to Contacts, she is able to see her Contacts, and that of
the 2 Managers. However, she is also able to see Their Calendars just below
the Contacts. It should not be there. It should only be visible in the
Calendar view. When I right click and try to Delete/Remove that option is
either not there or grayed out.

I created a new Outlook profile thinking the profile is corrupt, but it
happened on the new Profile as well.

Help.

Thanks,
Manny

 

[Diane Poremsky [MVP]]

did you delete the old profile and make a new profile of the same name?
This problem is usually caused by a corrupt navigation pane XML file and
making a new profile of the same name would use the old profile's navigation
pane xml.

Try restarting outlook with the /resetnavpane switch.

--
Diane Poremsky [MVP - Outlook]



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[Manny]

i did not delete the old profile. however, i created a 2nd profile but the
problem also appeared on the 2nd profile. any suggestions?

also, will restarting outlook with /resetnavpane switch also reset any user
preferences? (i.e. views, signatures, font settings, etc.)

thanks,
manny

did you delete the old profile and make a new profile of the same name?
This problem is usually caused by a corrupt navigation pane XML file and
making a new profile of the same name would use the old profile's navigation
pane xml.

Try restarting outlook with the /resetnavpane switch.

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.

I have ONE user who is on Windows XP Pro and Outlook 2003 that is
configured
for Exchange client (2003 Enterprise Server). All other users are same
and
fine, this ONE user's problems just started happening today.

She has access to 2 Manager's Contacts and Calendars via Other User's
Folder. If she goes to Contacts, she is able to see her Contacts, and that
of
the 2 Managers. However, she is also able to see Their Calendars just
below
the Contacts. It should not be there. It should only be visible in the
Calendar view. When I right click and try to Delete/Remove that option is
either not there or grayed out.

I created a new Outlook profile thinking the profile is corrupt, but it
happened on the new Profile as well.

Help.

Thanks,
Manny